Shift Manager : $15.00-$17.00 hourly
$15.00-$17.00 hourly
Job Description :
- As a Shift Manager you will be responsible for assisting the execution of daily operations activities.
- Train, monitor and reinforce food safety procedures to crew members.
- Act as a cash manager as needed, including setting up cash registers to open and verify cash at close.
- Perform walk-thru to ensure restaurant is ready to open / close and / or rush-ready.
- Work with restaurant management team to train, develop and communicate with crew members and team trainers through team huddles, manager meetings, etc.
Supervise crew members and team trainers in a way that maximizes retention.
- Supervise, coordinate, and delegate the execution of operations tasks and ensure compliance with all company policies and procedures to Delight Every Customer.
- Work with restaurant management team to ensure quality, production and service standards are met and to create a safe, efficient, and professional environment for customers and other employees.
- Help execute appropriate shift specific procedures according to daily operations plan. Assist the restaurant management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains / exceeds all customer service standards.
- Follow up and ensure resolution of Voice of the Customer issues as needed.
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