REMOTE CUSTOMER SERVICE SALES REP CALL CENTER $17.75/HR

Remote Customer Service Sales Rep Call Center $17.75 / hr

Remote Customer Service Sales Rep Call Center $17.75 / hr

Remote Customer Service Sales Rep Call Center $17.75 / hr

Republic Services is an industry leader in U.S. recycling and non-hazardous solid waste. Through our subsidiaries, Republics collection companies, recycling centers, transfer stations, and landfills focus on providing effective solutions to make proper waste disposal effortless for our 14 million customers.

Well handle it from here., our brand promise, lets customers know they can count on Republic to provide a superior experience while fostering a sustainable Blue Planet for future generations to enjoy a cleaner, safer and healthier world.

Why Work with Us

Our Company cannot thrive without great people devoted to serving customers, the community and the planet. We hire the best people to make Republic a great place to work.

We are focused on attracting talented individuals across professions who are as committed to serving customers and the planet as we are.

We strive to create a workplace thats meaningful and rewarding to our 33,000 employees. Thats why we are proud to be recognized as Best Large Employer by Forbes, Worlds Most Ethical Companies by Ethisphere, and Human Rights Campaign Foundations 2018 Corporate Equality Index.

Job Description

POSITION SUMMARY : As an Inside Sales Consultant for Residential Business, you have an opportunity to exude customer zeal in the growth and retention of residential customers by selling new products and services, retaining customers, and delivering superior customer service.

At Republic Services, We Work for Earth! When it comes to serving our communities, were devoted to providing the most effective, safe and environmentally- friendly waste management solutions.

At Republic Services, were guided by five essential core values to be Respectful, Responsible, Reliable, Resourceful, and Relentless in all we do, every day.

Its what makes us who we are, reminding us to keep our employees and customers at the heart of it all. We make sure your voices are heard and are recognized for their contributions.

Republic Services provides rewarding compensation and benefits for eligible employees including :

Comprehensive medical benefits coverage, dental plans and vision coverage.

Life insurance and accidental death & dismemberment insurance.

Employee Assistance Program.

Employee discount programs.

401(k) plan with a company match.

Employee Stock Purchase Plan.

PRINCIPLE RESPONSIBILITIES :

• Responds to inbound calls within inside sales environment from residential customers inquiring about their existing service with Republic Services for their home or residence.
• Builds customer and brand loyalty by addressing inquiries and handling the customers needs with a high level of respect and professionalism.
• Creates customized solutions to acquire new business utilizing the sales tactics learned through the training and mentoring process.
• Proactively promotes Republic Services products and services to customers for cross / up-sell opportunities by following the growth sales process from initiation to close.
• Provides sales support to existing customers wanting to make changes to their accounts.
• Performs sales retention by using sales tactics learned through the training and mentoring process.
• Accountable for meeting or exceeding performance metrics identified by CRC and Customer Experience leadership around customer experience, sales activity, and sales revenue.
• Utilizes excellent verbal and written communication skills; including the ability to call, connect and interact with potential customers
• As business needs arise, may be required to assist other functions in Inside Sales.
• Exemplifies high levels of quality, productivity and efficiency in a manner consistent with continuous quality improvement.
• Performs other job-related duties as assigned or apparent

QUALIFICATIONS :

• Associate or Bachelors Degree.
• Self-starter and a strong work ethic.
• Strong research, investigation and problem resolution skills.
• Strong verbal, written, typing and interpersonal communication skills.
• Spanish bilingual fluency, in a business environment.

MINIMUM QUALIFICATIONS :

• High school diploma or GED.
• Experience in call center or sales environment.

START DATE : March 28th, 2022

EASY TO WORK SHIFTS between 7 : 30am-6pm M-F Hours of Operation. First shift after training will be 9 : 15am-6 : 00pm until you are eligible for our next shift realignment.

TRAINING : Paid training. No time off allowed during this time to ensure optimal development.

PAY RATE is $17.75hr, up to $100 Monthly Bonus Potential

Must Provide Internet.

Must be within driving commuting distance to Charlotte, NC or Indianapolis, IN office for orientation.

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.

Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.*

Rewarding Compensation and Benefits

Eligible employees can elect to participate in :

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

Posted Date : February 25, 2022

Job Type : Full-Time

Req # : R-064491

Location : Charlotte

Job Category : Sales

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