Claims Manager (Atlanta)

General

Job Title :

Cyber & Privacy Claims Manager

Division : Group Claims

Reports To :

Claims Focus Group Leader, as per Beazley's organisation chart

Key Relationships : Claims staff, underwriters, insureds, brokers and service providers

Job Summary : To help achieve the Beazley vision of being the highest performing specialist insurer with a focus on mid to high value claims which may have coverage issues. To contribute to the overall performance, development, and management ofthe Beazley claims function. The focus of this role will be on managing data breach class actions and other privacy related class actions and third party claims at both an individual level and at a portfolio level where required. A key requirement of the role is to assist to optimise spend and achieve high levels of satisfaction for the client and broker through high quality claims management, resolution, and excellent client service. To support claims management to facilitate and foster a collaborative approach across the claims function to learn, share ideas and diverse perspectives, and work in a manner that best meets the challenges of our clients.

FLSA : Exempt

Key Responsibilities :

Individual Claims Leadership

• Manage individual claims on a proactive basis from notification to closure, investing the necessary level of involvement required for each claim depending on the nature, category, maturity, type, and quantum of the claim.
• Manage portfolio of Category 2 and some Category 1 claims (i.e., claims with an expected or actual value in excess of $250,000) including (depending on training and agreement of the Head of) Coverage Litigation but without allegations of bad faith.
• Adhere at all times to Beazley's Claims Reserving Philosophy and Standards.
• Develop, iterate, document, and execute claims strategies taking into account uncertainties, key decisions, potential outcomes, and estimated associated costs.
• Understand and implement Beazley's Conduct Risk Policy.

Claims Portfolio Management

Manage a claims portfolio to optimise performance including the :

Strategy and Business Planning

Working with Underwriters

Authority & Minimum Standards Observance

Third Party Management

Broker and Insured Relations

Operational

Development and Mentoring of Junior Staff

Conflicts of Interest

General

At Beazley we are committed to doing the right thing because it is the right thing to do. It is important that within all your interactions both internally and externally you adhere to this principle through adoption of Beazley's core values and behaviours - PIED and Being Beazley.

Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership in Beazley committees or working groups.

Personal Specification :

Education and Qualifications

Skills and Abilities

Knowledge and Experience

Aptitude and Disposition

Competencies

The rewards :

The opportunity to connect and build long-lasting professional relationships while advancing yo