SENIOR INFORMATION TECHNOLOGY SPECIALIST, ISD (SOURCE-TO-PAY TRANSFORMATION / EPROCUREMENT)

Overview

TYPE OF RECRUITMENT : OPEN COMPETITIVE - EMERGENCY APPOINTMENT

APPLICATION FILING PERIOD : Applications will be accepted from July 2, 2025 at 7 : 00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice.

EXAM NUMBER : W2572K-EA

The Opportunity

Internal Services Department is seeking qualified candidates to fill emergency Senior Information Technology Specialist, ISD (Source-To-Pay Transformation / eProcurement) vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Senior Information Technology Specialist, ISD.

Responsibilities

• Manage technical support for Los Angeles County's new enterprise e-procurement system, in close collaboration with executives and stakeholders across County departments.
• Act as a senior technology consultant and liaison to departmental project teams, customer management, and contractors in information technology systems design, development, and implementation with emphasis on the County's enterprise eProcurement System.
• Lead the eProcurement Division's technical resources and provide direction on workload and assignments for IT staff and contractors.
• Lead multiple workstreams across all project phases : design, development, implementation, and post-implementation support.
• Identify technical requirements from business needs, functional and process designs, prototyping, testing, training, and support models.
• Serve as the owner of technical deliverables for the Source-To-Pay transformation and implementation; provide final review and approval for contractor technical deliverables.
• Design service delivery models and performance frameworks; align with stakeholders to define technical support requirements and drive service quality and customer experience.
• Develop operating plans, data reporting structures, and KPIs to measure technical support effectiveness.
• Focus on efficiency, equity, standardization, automation, and customer service; drive continuous improvements to increase adoption, compliance, and reduce cycle times; document all processes.
• Develop public / private partnerships to meet customer requirements.
• Manage ongoing operational functions related to procurement technology and programs; ensure systems are maintained, up to date, secure, and operating efficiently.
• Advise ISD and County leadership on current and future directions of eProcurement technology and policy.

Selection Requirements

Four years of experience, within the last five years, at the level of Los Angeles County's class of Information Technology Specialist, ISD, or four years of management experience in information technology within the last five years at the level of Section Manager, Information Technology, ISD or higher.

YOU MUST meet the above requirements to be appointed to vacancies related to this recruitment.

Licenses and Physical Class

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to perform job-related essential functions.

Physical Class II – Light : includes light administrative / clerical work with occasional light lifting up to 10 pounds and some bending or squatting; considerable ambulation may be involved.

Desirable Qualifications

Additional Note : Closely related fields will be determined by the hiring manager.

Assessment and Application Process

Our assessment process includes an evaluation of performance during the initial assignment; those achieving a passing score will be considered for permanent appointment.

How to Apply

Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, you may submit a new application to reaffirm interest and update information. We must receive your application by the last day of filing. Applications submitted by mail, fax, or in person will not be accepted.

Apply online by clicking the green Apply button at the top right of this posting. You can also track status at the governmentjobs website : https : / / www.governmentjobs.com / careers / lacounty.

Plan to submit your online application well in advance of the deadline, as you may need to verify your email address. If you already have a governmentjobs.com account for lacounty, you can verify at any time by logging in. All notifications will be sent electronically to the email address provided on the application; please add the following to your approved senders list to prevent filtering : IOntiveros@isd.lacounty.gov, info@governmentjobs.com, noreply@governmentjobs.com.

Applicants may opt out of emails, but you should still check your profile inbox on governmentjobs.com for notifications. If your application is incomplete, it will be rejected. All information in application materials is subject to verification.

Falsification

of any information may result in disqualification or rescission of appointment. Merely copying language from class specifications or selection requirements does not demonstrate qualification.

Anti-Racism, Diversity, and Inclusion (ARDI) : The County of Los Angeles is committed to promoting ARDI to address inequalities in recruitment, selection, and employment practices.

Contact and Additional Information

Exam Number : W2572K-EA

Department Contact Name : Irene Ontiveros

Department Contact Email : iontiveros@isd.lacounty.gov

California Relay Services Phone : (800) 735-2922

ADA Coordinator Phone : (323) 881-3932

Teletype Phone : (800) 899-4099

Alternate Teletype Phone : (800) 897-0077

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