The Human Resources Manager will have the responsibility for creating and implementing best practices in talent acquisition, Team Member and leadership development, and retention initiatives.
Responsibilities :
- Oversee the employee life cycle of our team members’ employment including : recruiting, selection, onboarding, orientation, training / development, and off-boarding.
- Perform routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave;
performance and talent management; productivity, and occupational health and safety
- Maintain organizational and employee compliance with federal, state, and local employment laws and regulations, and recommended best practices
- Keep abreast of staffing and recruiting needs; Develop and execute recruitment efforts to attract and retain top talent for the restaurant
- Implement employee recognition programs
- Administer performance review processes
- Maintain job descriptions, job postings and the Employee Handbook
- Maintain uniform inventory
- Manage disciplinary processes and documentation, disputes and investigations
- Constantly assesses team morale through observation, surveys, and speaking with staff at all levels to increase retention and protect the brand
- Maintain effective employee compliance training and career development systems.
- Establish and communicate to the team proper flow of communication (ie. Phone trees, who to call when, who responds, etc.)
- Work with Marketing manager to keep team members informed of restaurant communications and events
- Ensure accurate and timely processing of employee payroll, including verifying attendance records and managing timekeeping systems.
- Prepare and distribute payroll reports and employee verification to employees as needed.
- Assist in monitoring and tracking employee attendance, leave requests and time-off balances.
- Help coordinate and plan team member activities
- Other related duties as assigned by the Owner / Operator
Qualifications :
- Associates Degree or Bachelor's Degree in Human Resources or Business related field
- Knowledge of local, state, and federal labor law regulations, including NYC’s Fair Workweek Law
- Hospitality / Customer Service oriented
- Self-starter with an ability to work independently with minimal oversight
- Excellent verbal, written and oral communication skills
- Excellent interpersonal, negotiation, and conflict resolution skills
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Ability to act with integrity, professionalism, and confidentiality
- Ability to quickly learn the organization’s talent management systems
- Keen business judgment and sound decision-making skills
- Ability to lift and carry up to 30 lbs
- Proficient computer skills, including but not limited to : Microsoft suite, group communication apps, payroll and human resources software
Benefits :
- Pay : $65,000
- Bonus pay
- Subsidized health, dental and vision insurance
- Paid time off
- Employee discounts
- Scholarship opportunities
Chick-fil-A Gateway Center is excited to hire team members that are passionate about joining a positive, people-focused environment! Working at a Chick-fil-A® restaurant is more than a job it’s an opportunity to grow your skills and contribute to a supportive, enthusiastic workplace.
Like most Chick-fil-A restaurants, this location is owned and operated by an independent, franchised Operator who invests in the future of Team Members and enthusiastically gives back to the community.