Human Resources Manager

The Human Resources Manager will have the responsibility for creating and implementing best practices in talent acquisition, Team Member and leadership development, and retention initiatives.

Responsibilities :

• Oversee the employee life cycle of our team members’ employment including : recruiting, selection, onboarding, orientation, training / development, and off-boarding.
• Perform routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave;

performance and talent management; productivity, and occupational health and safety

• Maintain organizational and employee compliance with federal, state, and local employment laws and regulations, and recommended best practices
• Keep abreast of staffing and recruiting needs; Develop and execute recruitment efforts to attract and retain top talent for the restaurant
• Implement employee recognition programs
• Administer performance review processes
• Maintain job descriptions, job postings and the Employee Handbook
• Maintain uniform inventory
• Manage disciplinary processes and documentation, disputes and investigations
• Constantly assesses team morale through observation, surveys, and speaking with staff at all levels to increase retention and protect the brand
• Maintain effective employee compliance training and career development systems.
• Establish and communicate to the team proper flow of communication (ie. Phone trees, who to call when, who responds, etc.)
• Work with Marketing manager to keep team members informed of restaurant communications and events
• Ensure accurate and timely processing of employee payroll, including verifying attendance records and managing timekeeping systems.
• Prepare and distribute payroll reports and employee verification to employees as needed.
• Assist in monitoring and tracking employee attendance, leave requests and time-off balances.
• Help coordinate and plan team member activities
• Other related duties as assigned by the Owner / Operator

Qualifications :

• Associates Degree or Bachelor's Degree in Human Resources or Business related field
• Knowledge of local, state, and federal labor law regulations, including NYC’s Fair Workweek Law
• Hospitality / Customer Service oriented
• Self-starter with an ability to work independently with minimal oversight
• Excellent verbal, written and oral communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Ability to act with integrity, professionalism, and confidentiality
• Ability to quickly learn the organization’s talent management systems
• Keen business judgment and sound decision-making skills
• Ability to lift and carry up to 30 lbs
• Proficient computer skills, including but not limited to : Microsoft suite, group communication apps, payroll and human resources software

Benefits :

• Pay : $65,000
• Bonus pay
• Subsidized health, dental and vision insurance
• Paid time off
• Employee discounts
• Scholarship opportunities

Chick-fil-A Gateway Center is excited to hire team members that are passionate about joining a positive, people-focused environment! Working at a Chick-fil-A® restaurant is more than a job it’s an opportunity to grow your skills and contribute to a supportive, enthusiastic workplace.

Like most Chick-fil-A restaurants, this location is owned and operated by an independent, franchised Operator who invests in the future of Team Members and enthusiastically gives back to the community.