Engineer II Field Service - ICP - Central Indiana

• Perform on-site installation and preventive maintenance of Elemental Analysis (ICP) equipment at customer labs.
• Handle personal parts inventories, complete job tasks and complete service reports using service ticket management software
• Train customers on TEA equipment and software
• Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer.
• Regularly attend factory provided technical and service training on newest innovative products developed by Thermo Fisher Scientific.
• Must be team focused while working in conjunction with Service and Sales teams
• Review customer data and run factory protocols to troubleshoot instrumentation
• Share diagnostic information with engineering, factory, field service, management, and other personnel to expedite repairs.

Preferred Experience

• Review technical bulletins and factory communications to stay up to date.
• Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer.
• Provide accurate and timely completion of service reports, expense reports and other administrative tasks.
• Benefits include : Company car, cell phone, and laptop computer are provided

Education :

• High school diploma or equivalent required.
• 3-5 years of preventive maintenance of Elemental Analysis (ICP) equipment equipment experience.
• Bachelors degree preferred or equivalent work experience

At Thermo Fisher, we offer competitive benefits and opportunity to advance within the company! We understand the need for growth and support a wide range of career building programs.

We love to recognize outstanding individuals within our company and offer several ways to reward this along with benefits that can't be matched.

It is our goal to foster a positive work life balance which you will be happy to retire in.

We were named Best Place to Work for Disability Inclusion in 2021 after our 5th consecutive year of receiving a perfect score.

In 2021, we were also named Best Placed to Work for LGBTQ+ Equality for the seventh consecutive year. Establishing an inclusive culture is critical to empowering our colleagues so they can contribute their best ideas and bring their true selves to work each day.

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