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Bilingual Customer Service Agent

VirtualVocations
Hampton, Virginia, United States
Full-time

A company is looking for a remote bilingual French / English Customer Service Agent.Key Responsibilities : Manage inbound and outbound calls while providing high-level customer serviceIdentify and assess customers' needs to ensure satisfaction and follow up on resolutionsMaintain accurate records of customer interactions and adhere to company policiesRequired Qualifications : At least one year of high-volume call center experienceExperience working with an automatic dialerMust be computer literate and proficient in typingFamiliarity with Windows and Microsoft OfficeAbility to work flexible hours and manage time effectively

19 hours ago
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