E-911 Information Technology Project Manager
The Broward County Board of County Commissioners is seeking qualified candidates for ITS-Project Manager.
NOTE : Announcement is open until a sufficient number of applications are received and may close at any time.
This position is project funded and funded through the availability of capital funds annually.
The Communications and Technology Division, under the Regional Emergency Services and Communications Department (RESC), is responsible for the County's 911 program and all technology infrastructure that supports public safety communications in Broward County.
The E911 Section of the Communications and Technology Division is responsible for the implementation of lifecycle, strategic, and operational projects to enhance the overall call-handling process for over 1.
3 million 911 and Text to 911 calls annually. The E911 section is committed to providing technology solutions to enhance the call processing environment and ongoing support for high availability associated with mission-critical systems located at the six Public Safety Answering Points (PSAP).
E911 has established several key projects as top priority to transition from the existing 911 call delivery and call processing infrastructure to Next Generation 911 (NG911).
We are excited about our direction and transition to NG911 and would like you to join our team.
In addition to the official job classification, the position is responsible for the following duties :
This project funded position will provide project management leadership over key E911 projects and assist with project activities associated with our Next Generation 911 project.
The ITS - Project Manager will provide leadership in organizing, planning, and the execution of project management responsibilities primarily for software integration, consulting services, and vendor integration projects.
Project development and delivery requires compliance with established project management processes to ensure projects are delivered on time, within budget, and adhere to high quality standards to meet customer expectations.
This position will participate in all aspects of project management including the procurement of hardware / software / services, project lifecycle, vendor management, contract amendments, budget management, resource management, and consulting.
This position does not offer a remote working option.
Duties and Responsibilities :
- Develop project plans, direct, and monitor work efforts on a daily basis, identifying resource needs, performing quality and risk reviews, and proactively take mitigative steps to reduce the potential impacts of risks.
- Manages multiple E911 projects of low to high complexity.
- Serve as the liaison with the PSAP operations and E911 staff for training and acceptance testing related to assigned projects.
- Provide Vendor Management to ensure that all vendors are meeting their project and contractual commitments.
- Participate in PMO meetings and process improvement updates for E911.
- Responsible for tracking key project milestones and adjusting project plans and / or resources to meet tall project deliverables.
- Coordinates and communicates with stakeholders at all levels.
- Develop presentations to provide project updates to stakeholders at all levels of the organization
- Must possess extensive knowledge and expertise in the use of project management methodologies and tools
- Must follow Change Management processes and procedures.
General Description
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Manages large scale information technology projects. Works under administrative supervision, developing and implementing programs within organizational policies and reports major activities to executive level administrators through conferences and reports.
Minimum Education and Experience Requirements
Requires a Bachelor's degree from an accredited college or university with major coursework in computer science or closely related field.
One year of relevant experience may be substituted for each year of required education.) Requires four (4) years of experience in systems analysis, systems design and / or applications programming relevant to area of assignment including related project management or closely related experience.
Special Certifications and Licenses
Possession of or eligibility to obtain basic CJIS Security Awareness Level 4 certification.
Preferences
Possession of a Project Management Professional Certification
Duties and Responsibilities
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
- Provides high-level technical expertise and project management direction of multiple large scale information technology initiatives including technological research, analysis, design, development, and implementation of projects.
- Reviews County-wide information technology strategic direction, recommends approaches for incorporation of the emerging technologies when appropriate, and implements the approved approach.
- Reviews programming techniques and recommends information technology solutions, enhancement plans, and related cost-benefit comparisons.
- Supervises professional and technical personnel in assigned work teams or sections.
- Plans, organizes and implements approved emerging technologies.
- Administers County-wide technological specialty functions.
- Performs project management responsibilities for large scale complex information technology projects.
- Reviews systems designs, development of applications, and documentation for accuracy, timeliness, and adherence to departmental standards.
- Documentation of deployment, security, quality assurance, change controls, and compliance.
- Performs related work as assigned.
WORK ENVIRONMENT
Physical Demands
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