Technical Writer I Austin, TX (Remote) About us Advanced Solutions International is a global software company focused on helping not-for-profits and membership organizations grow revenue, reduce expenses, improve performance, and engage and serve members and donors through innovative software solutions.
Our portfolio of products includes iMIS Engagement Management System, TopClass Learning Management System, OpenWater Application and Review, and Clowder Mobile.
Together, we help our clients achieve great things. About our position We are looking for a skilled technical writer who will design and develop assistance documentation to improve user experience for internal and external customers.
In this role, you will work closely with Agile Development teams to help complete sprint goals. What you’ll be doing Participating as an active team member on the Writers scrum team.
Preparing documentation for development teams. Providing suggestions for user interface design and contextual text. Researching and writing documentation content that is technically accurate, instructionally effective, and meets departmental writing styles and standards (such as for modularity, minimalism, internationalized English, etc.
Developing and implementing user assistance strategies. Creating, reviewing, and publishing user-assistance videos. Updating and reworking existing documentation as needed and creates release documentation for major and minor product releases.
Performing other duties and job responsibilities as may be assigned from time to time. What we want you to have BA / BS in technical writing, communications, English, journalism, or related field.
Experience writing, proofreading, and editing. Demonstrated success researching and organizing written documentation. Exceptional communication skills, in writing and verbally, whether in small group discussions, large-scale presentations, or with executives.
Strong working knowledge of various software and publishing tools. Experience with MadCap Flare preferred. Experience using source control to manage and publish content.
Experience writing for software projects. Experience working and collaborating on a team in an Agile environment. What we offer ASI has been operating for more than 30 years and has perfected the employee-first culture with a fun, friendly, and casual work environment.
We encourage new ideas, fresh perspectives, and positive attitudes and offer the following employee benefits : Generous Paid Time Off Medical, Dental, and Vision Insurance Life and AD&D Insurance Flexible Spending Account Healthcare Savings Account Wellness Benefits 401k Retirement Plan with Discretionary Match Opportunities for Professional Growth and Development Volunteer Time Off Study Leave Employee Assistance Program Hybrid / Remote Work Join our team and positively impact thousands of ASI customers around the world www.
advsol.com / careers ASI for All ASI’s commitment to diversity and inclusion stems from our core values of Courage, Excellence, and Respect.
We value and respect different perspectives and those who have the courage to share their experiences and challenges and provide a supportive environment where ASI team members can grow and develop while delivering excellent products and services to our clients.
In furtherance of our mission to keep our clients for life, we are committed to cultivating an inclusive work environment that reflects the varied non-profit and membership organizations we serve worldwide.
ASI provides equal opportunities to all employees and qualified applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender perception or identity, marital status, disability, veteran status, or any other legally protected category.
Applicants requiring accommodation in the application and / or interview process should notify the ASI Human Resources Department at hrdeptadvsol.
com. If you or someone you know may be interested in this position, please have them apply here .