Client Administrator

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Job Description

We are seeking a dedicated Client Administrator to join our team and ensure smooth operations by monitoring team dashboards, resolving issues, and maintaining customer satisfaction. The ideal candidate will possess strong interpersonal skills and the ability to work independently in a fast-paced environment.

Job Title : Client Administrator

Job Description

We are seeking a dedicated Client Administrator to join our team and ensure smooth operations by monitoring team dashboards, resolving issues, and maintaining customer satisfaction. The ideal candidate will possess strong interpersonal skills and the ability to work independently in a fast-paced environment.

Responsibilities

• Monitor team dashboard and views to complete tasks and keep orders moving.
• Identify and remove internal roadblocks that prevent orders from flowing through to execution, ensuring customer satisfaction.
• Use sound judgment to resolve issues, reduce delays, and enhance the customer experience.
• Organize daily activities to ensure clients' needs are acted upon through closure using provided tools.
• Respond to emails promptly and courteously, within the industry standard of 4 hours.
• Provide exceptional customer service by developing professional working relationships with field offices, co-workers, and vendors.
• Develop an understanding of the transportation industry as it pertains to clients.
• Accurately complete all assignments necessary to advance the company's daily business needs and operations.

Essential Skills

Additional Skills & Qualifications

Work Environment

This position offers a hybrid work environment with 2 days onsite in Gainesville, VA. You will be working in a dynamic setting that requires multitasking and flexibility to adapt to departmental needs.

Pay and Benefits

The pay range for this position is $18.00 - $20.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

Available For This Temporary Role May Include The Following

Workplace Type

This is a hybrid position in Gainesville,VA.

Application Deadline

This position is anticipated to close on Aug 18, 2025.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Other

Industries

Staffing and Recruiting

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