UI / UX / Angular Developer Job at Kanak Elite Services in Mc Lean

We are seeking a skilled Business Analyst with 6-7 years of experience in Work Case Management, specifically with Pega or equivalent enterprise tools. The ideal candidate will play a crucial role in analyzing business needs, facilitating communication between stakeholders, and driving the successful implementation of case management solutions.

Key Responsibilities

Requirements Gathering : Collaborate with stakeholders to gather, document, and analyze business requirements, translating them into functional specifications.

Process Mapping : Analyze and document current business processes and workflows, identifying areas for improvement and optimization using Work Case Management tools.

Solution Design : Work closely with technical teams to design and implement solutions that meet business requirements and enhance operational efficiency.

Testing and Validation : Develop test plans and conduct user acceptance testing (UAT) to ensure that solutions meet business needs and quality standards.

Stakeholder Communication : Facilitate communication between business units and technical teams, ensuring alignment on project objectives and deliverables.

Training and Support : Provide training and support to end-users on new systems and processes, ensuring smooth adoption and usage of Work Case Management tools.

Continuous Improvement : Stay updated on industry best practices and emerging trends in Work Case Management, recommending improvements to existing processes and tools.

Qualifications

Experience : 6-7 years of experience as a Business Analyst, with a focus on Work Case Management using Pega or similar enterprise tools.

Education : Bachelor's degree in business administration, Information Technology, MBA IT / CS or a related field.

Technical Skills : Proficient in Pega or equivalent case management systems like Appian, IBM Case Manager, ServiceNow or SFDC Cloud; familiarity with Agile methodologies and tools (e.g., JIRA, Confluence).

Analytical Skills : Strong analytical and problem-solving skills, with the ability to translate complex requirements into clear and actionable deliverables.

Communication Skills : Excellent verbal and written communication skills, with the ability to interact effectively with various stakeholders.

Certifications : Relevant certifications in Business Analysis, Pega, or project management (e.g., CBAP, Pega Certified Business Analyst) are a plus.

This is a full-time, mid-senior level position in Engineering and Information Technology, specifically in Software Development.

#J-18808-Ljbffr