ASSISTANT BRANCH MANAGER - LA CUEVA

Location What youll do

As part of Bank of the West, youll be making a positive impact on the environment, your community, and the planet at a leading sustainable bank.

Were looking for an enthusiastic and personable leader with significant banking experience to fill the role of Assistant Branch Manager.

This is a high-responsibility leadership role that supports the Branch Manager.

As an Assistant Branch Manager, you will be responsible for handling transactions, identifying areas of need, and developing new account relationships while expanding existing ones.

You wont have formal management duties, but you will fill in for the Branch Manager in their absence, and guide branch staff on sales, services, and lobby management.

Broad responsibilities mean this is a role thats never boring. One day you might coordinate sales activities. The next day you might accept items for collection, lead end-of-day activities, and handle vault duties.

Other fundamental parts of the job will include transaction processing, new account sales, customer servicing, and referral generation.

As the Branch Managers second-in-command, youll give input on hiring, staff Human Resource matters, annual performance targets, and evaluation feedback.

Youll also be a mentor to more junior branch staff, helping them to develop their own skills.

What you need

• Advanced knowledge of technical and operational banking functions
• Minimum 5 years of prior relevant experience
• University degree or equivalent experience preferred
• A personable nature and good customer service skills, both verbal and written, as well as strong presentation skills
• Comprehensive understanding of bank deposits, lending, and credit products and services
• A strong grasp of risk management, and of regulatory and compliance controls
• Strong problem-solving, planning, and organization skills
• Experience leading a team while also handling an individual workload
• Comfort using technology and software
• A willingness to enthusiastically manage constantly changing priorities

At Bank of the West, you will be part of fundamentally different type of bank that is having a positive impact on the world.

You can be proud to work for an organization that has the strongest environmental policies of any major U.S. bank (defined as those with more than $90 billion in assets).

Youll also be working for a place with a proven commitment to diversity, starting at the very top with our CEO and extending through all levels of the organization.

Youll do meaningful work that makes a real difference in the world. We are leveraging the power of finance to help protect the planet, improve peoples lives, and strengthen communities.

As part of BNP Paribas, youll also be working for a global leader in positive banking, and the ninth-largest bank in the world.

We provide our team members with the resources they need to be successful at work, and to thrive outside the office. Whether its our healthcare benefits, a gym subsidy, parental leave, global opportunities, flexible working, or simply a pack of post-it notes, we make sure you have what you need.

At Bank of the West and BNP Paribas, we innovate, we develop, we work together, and we care; those are our guiding values, and we live them every day.

Job Description Summary

Responsible for servicing transactions, performing needs assessments and developing new or expanding existing account relationships.

Assists Branch Manager in providing coaching and direction to branch staff in both sales and service activities including lobby management practices without formal management responsibilities.

May coordinate sales activities in the branch. Supports the Branch Manager in their absence.

Essential Job Functions

• Assists Branch Manager in the branch and acts as second in command in Branch Manager's absence.
• Responsible for a broad range of complex activities in the branch that may include transaction processing, new account sales, customer servicing and referral generation.
• Adapts to the needs of the branch and focuses on any promotional activities and enhances customer experience.
• Has signing authority, overrides, accepts items for collection, end of day activities, monthly certifications and vault duties.
• Provides input to Branch Manager regarding human resources activities related to staff, including assisting in the selection, hiring, and providing input for annual performance targets and evaluation feedback.

Assists in coaching and skill development to include bank products, sales and service.

• Follows all operating policies and procedures. Supports Branch Manager in assisting branch staff to meet all regulatory compliance standards.
• May direct product based or skills huddles or sales meetings, and provide input to the Branch Manager on lobby and line management strategies.

Education

High School Diploma or GED Required

Work Experience

5 yrs Requires advanced knowledge of job area of technical or operational practices within assigned discipline. Typically requires a minimum 5 years of prior relevant experience.

Prefer University Degree or equivalent experience.

Skills

• Excellent customer service skills, communication skills, both written and verbal, and presentation skills.
• Excellent understanding of all Bank deposits, lending and credit product and services.
• Strong knowledge and understanding of retail compliance controls, risk management and branch processes and procedures.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Expertly use all applicable systems, technology and software to perform job functions.
• Strong problem solving skills.
• Strong planning and organization skills.
• Demonstrated leadership skills with ability to mentor and lead while maintaining individual workload.

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law.

Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

Primary Location : United States-New Mexico-Albuquerque Job Type : Full-time Job : Sales Reference : 061614

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