Receptionist

Job Description

Job Description

Receptionist at AgTrust Farm Credit

AgTrust Farm Credit is seeking a full-time Receptionist. This role will be located in our Fort Worth office. As a receptionist you will answer phone calls, greet, and welcome visitors, help manage office inventory, setup and clean up after meetings and provide administrative assistance, as necessary.

Your position represents AgTrust to the public. You will assist in AgTrust's local effort to be the preferred provider of agricultural financial services, surpassing all others in the customer and employee experience by embracing innovation and operational excellence.

AgTrust Farm Credit is a full-service cooperative lender specializing in financial products and services for farmers, ranchers, agribusinesses, rural homeowners, and those looking to buy that piece of real estate in the country.

The Association is headquartered in Fort Worth and has 19 office locations serving 81 counties in Texas and New Mexico, over $3 billion in assets.

Ag Trust is part of the nationwide Farm Credit System, the nation's oldest and largest source of rural financing, which has been financing farmers, ranchers, and agribusinesses for over 100 years.

If that sounds appealing to you, come join us!

Day-to-day Duties :

• Professionally and promptly answers phone calls, providing assistance and routing calls to the appropriate individuals or departments.
• Welcomes vendors, customers, job candidates, and other visitors courteously, addressing their needs or directing them to the right person for assistance.
• Identifies and reports maintenance issues within the facility, such as lighting and phone problems.
• Runs errands as necessary, including picking up lunch, mailing items, and assisting with various tasks.
• Supports administrative staff on various projects, ensuring timely delivery of required information.
• Assists with preparing mail and FedEx shipments as needed.
• Helps manage office inventory, including kitchen supplies and snacks.
• Ensures the front desk and visitor areas are kept tidy and organized.
• Sets up and cleans up after training sessions and meetings, occasionally staying after hours when required.
• Complies with Farm Credit Bank of Texas (FCBT) and Association technology and security standards
• Perform additional duties as assigned

Required Qualifications :

• High School Diploma or equivalent
• At least one (1) year of experience performing the duties listed above
• Ability to demonstrate proficiency in organizing and prioritizing work to meet deadlines, with the ability to adapt within a changing environment
• Intermediate software skills, including Microsoft Office, Outlook, and ability to learn new software systems
• Ability to use office equipment such as computers, phones, and photocopiers / scan
• Strong analytical, organizational, and communication skills (oral and written) required
• Customer service experience and skill with a commitment to providing outstanding client service
• Ability to work independently and within a team to build relationships and interact effectively with business partners
• Ability to multi-task, work successfully under pressure, and effectively prioritize and manage time and workload
• Must have sound judgment and discretional skills and be able to work with little supervision
• Must be able to speak, read, write, and understand English
• Must have a good driving record, valid, driver's license, vehicle insurance and a reliable vehicle

Preferred Qualifications :

• At least two (2) years of experience performing the duties listed above
• Salesforce software experience
• Bilingual in English and Spanish

Working Conditions and Physical Effort :

• This position has repetitive hand and arm motions and prolonged periods of sitting and standing
• While performing the duties of this job the employee is regularly required to sit, stand, walk, talk, listen, reach with hands and arms;

climb or balance; and stoop, kneel, crouch, or crawl

• This position requires frequent manual dexterity in combination with eye / hand coordination such as using a keyboard / typing and handling of equipment
• Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus
• The employee must occasionally lift and / or move up to 25 pounds
• Prolonged exposure to a computer screen
• The noise level in the work environment is typically low to moderate
• Must be able to travel (5%) within the metropolitan and surrounding area

What we offer :

• An authentic environment where you can grow as part of a strong and tight-knit team
• A culture which embraces Character, Excellence, Respect, Innovation and Ownership
• Competitive pay and profit-sharing bonus
• Company-paid life, AD&D, and LTD
• Premium medical, dental and vision coverage, including prescription drug coverage
• Flexible Spending Account (FSA) - Dependent Care, Health Care, Limited Purpose Health Care
• Health Savings Account (HSA)
• 401(k) Savings Plan with matching contributions
• Generous Annual Leave (Vacation) Pay and Sick Pay
• Paid Parental Leave
• Wellness Program
• And more!

Some legal language :

At the discretion of AgTrust Farm Credit, this position may be offered at an alternate title. In addition, other business experience may be considered relevant.

AA / EOE / M / F / D / V