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Residence Manager

Residence Manager

Rising Ground, Inc.South Ozone Park, NY, US
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Job Description

Job Description

Company Overview : Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn.

Job Summary :

Rising Ground Justice for Youth and Families is currently looking to hire a Residence Manager for one of our juvenile justice facilities (LSP / NSP / NSD) who will be responsible for the oversight of the day-to-day operations of the facility and the effective management of staff. The Residence Manager is the main link in assuring the provision of safe, secure, orderly, and quality services to all person supported who are placed in the program. The Residence Manager will run a home characterized by a supportive and therapeutic environment, conducive to self-improvement, and assure fidelity to utilizing Integrated Treatment Model (ITM) in conjunction with other models such as CBT, MYSI, Seven Challenges to support the milieu experience.

Job Responsibilities :

  • Assure that the manager respective facility complies with agency, city and state standards, and that staffing ratios are maintained.
  • Must be able to obtain and maintain s95 or F80 FDNY fire alarms certifications.
  • Support the principles of the Missouri Youth Institute (MYSI), Seven Challenges, ROCA CBT" with the end goal of teaching the young people to make positive, lasting changes in

their behavior and prepare them to be self-sufficient through education and work experience.

  • Prepare full-time staff schedules and ensure proper coverage utilizing per diem staff.
  • Approve time sheets (payroll) and prepare overtime reports.
  • Appropriately document accidents, illnesses, incidents, injuries, and other relevant reports
  • Provide regular weekly supervision to Assistant Managers and all staff who report directly to the Residence Manager. Maintain a supervisory log to document this supervision.
  • Develop the Assistance Manager and identify areas for growth and development.
  • Hold all staff to high performance standards to ensure they accomplish all functions and provide quality services to the residents.
  • Collaborate with JYF leadership and Human Resources to ensure ongoing progressive discipline and the full accountability of staff behaviors.
  • Orient new Youth Counselor, Shift Supervisor, and Control Room Monitor staff and provide ongoing training, support, and quality supervision.
  • Ensure that all staff maintain training compliance as per ACS and OCFS mandates.
  • Oversee the fiscal management of the facility with PEX / petty cash fund, clothing, purchasing, food ordering, household and personal hygiene supplies, etc.
  • Work as part of a collaborative team which includes case planners, educators, clinicians, and nurses to support each youth as they work to meet their individual goals assessing during weekly treatment team meetings.
  • Responsible for the appearance and safety of the facility.
  • Assure that the agency vehicles are properly maintained.
  • Schedule and maintain senior team meetings regularly.
  • Share on-call responsibilities with Assistant Directors.
  • Conduct pop-up visits of all tours.
  • Ensure LSP complies with Prison Rape Elimination Act (PREA).
  • Conduct weekly review of incident logs, camera reviews, MAR sheets and other facility related documents to ensure compliance.
  • Other related tasks that may be assigned.

    • Qualifications

  • BA / BS / BSW in related field required Master degree preferred.
  • 3-5 Years of management experience working directly with court-related youth in a residential setting.
  • Must have excellent verbal and written communication skills in order to maintain required documentation.
  • Strong knowledge of ACS mandates and policies
  • Strong knowledge of court-related youth population
  • Strong knowledge of residential operations
  • Prior experience with fiscal management preferred.
  • Must be able to pass the required Safe Crisis Management (SCM) instructor training.

    • Supervisory Responsibility :

    The Residence Manager will assume supervisory responsibilities for all assigned staff including FT Youth Counselors, Assistant Residence Managers, Control Room Staff (LSP only) and Per Diem Staff.

    Work Environment :

    The Residence Manager will be based out of their assigned residential location. The Residence Manager will work 5 days per week in person within JYF facilities. 1 remote day may be available based on approval by Director of Operations.

    Position Type / Expected Hours of Work :

    Full time position, 35 hours per week. Although general hours will be 9AM-5PM the Residence Manager will need to be extremely flexible to fit the needs of the program, often work late evenings, weekends, holidays or as needed by the demand of the program. The Residence Manager will be available to staff / persons supported 24 / 7 / 365. Utilize and model the appropriate techniques and procedures of SCM. Ensure all staff maintain consistent application of trained interventions, procedures, and responses (e.g., behavior support plans use and youth debriefings procedures).

    Travel (if required) : N / A

    Physical Requirements :

    The ability to perform SCM restraints.

    Other Duties :

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Equal Employment Opportunity Statement

    It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all

    employees and applicants for employment without unlawful discrimination as to an individual’s

    perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or

    veteran status in all employment decisions, including but not limited to recruitment, hiring,

    compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

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    Residence Manager • South Ozone Park, NY, US