POSITION DESCRIPTION
The Thrift Store Donation Attendant receives all donations in an expedient, courteous manner and place items in the appropriate locations such as the production room or sales floor.
Essential functions and responsibilities include, but are not limited to :
- Accepts all donations from customers, providing outstanding customer service.
- Ensures that a receipt is offered to each donor, regardless of the size of the donation.
- Writes up sales tickets and sold signs for furniture, electrical, and other large items.
- Assists customers with loading furniture or other items.
- Maintains the placement of all merchandise as well as the organization of the production room.
- Assists in loading or unloading of merchandise onto / off trucks or trailers, as needed.
- Safely operates pallet jack, sit-down and / or standing forklift.
- Conducts daily safety inspection on all company owned equipment including company trucks, dollies, carts, etc. Follows and ensures all safety rules are complied with and appropriate safety equipment is used.
- Immediately takes action and / or reports any unsafe or potential hazards and reports all team member and non-team member injuries to the supervisor.
- Provides floor care duties at a retail store, as needed. Additional Responsibilities :
- Supports and mirrors the culture, mission, values, and core beliefs of Boys & Girls Clubs of Greater Scottsdale.
- May occasionally travel with Thrift Store personnel to assist with donation pick-ups.
- Adheres to Boys & Girls Clubs of Greater Scottsdale’s policies and procedures.
- Promotes an inclusive, welcoming, and respectful environment that embraces diversity.
- Other duties as assigned. QUALIFICATIONS & SKILLS Required :
- Must be at least 18 years old.
- Ability to multitask and adapt to Thrift Store’s changing needs.
- Ability to pass all BGCGS training classes.
- Excellent verbal and written communication skills.
- Excellent Customer Services skills.
- Must be proficient in the use of Microsoft Suite and be comfortable adapting to new technology.
- If 21 or older, maintains a valid driver’s license and meets eligibility requirements to drive Club vehicles.
- Flawless ethics and integrity.
- Safety oriented mindset. Recommended :
- High school graduate or G.E.D. equivalent.
- Previous customer service experience.
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