Call Center Program Manager
A company is looking for a Call Center Program Manager to oversee the Five9 call center system and operations.Key ResponsibilitiesManage the rollout and integration of the Five9 Call Center with CRM (Salesforce)Collect and analyze call center KPI statistics and prepare reports for managementHire, coach, and train personnel to maintain high service standardsRequired QualificationsProven experience as a call center manager or in a similar roleExperience in customer service is requiredSolid understanding of reporting and budgeting proceduresProficient in MS Office and call center software programsFive9 VCC Development and Administration experience
Early Learning Center and Early Saints Program Daily On-call Substitute
Agnes School is seeking an experienced, loving, and creative daily on-call substitute to work with children ages 3 months to 4 years in our Early Learning Center (ELC) and our Early Saints (ES) Program for three-year-olds. SSSAS combines a rigorous academic program with outstanding opportuniti...
Manager, Technical Infrastructure Program Manager, AMER Data Center Delivery
The AMER AWS Infrastructure Data Center Delivery team is looking for a Manager to lead a team of Technical Infrastructure Program Managers (TIPM) to deliver capacity across clusters in Canada and Latin America as well as drive innovative infrastructure programs and new initiatives to improve capacit...
Charles Houston Center Senior Program Manager
Additionally, maintains relationship with the Director of Charles Houston Recreation Center and the Division of Aging and Adult Services, to make certain that the Senior Center program has access to sufficient space and facilities during program hours. Responsible for overall operations of the Senio...
Technical Program Manager, Secure Connection Services
We are looking for a Technical Program Manager to oversee private network connectivity options for our US National Security and Department of Defense partners to AWS government regions. This opportunity is for a Technical Program Manager to join the Edge Connectivity team to facilitate and drive cus...
Senior Permit Program Manager, AWS Data Center Supply Solutions
The Senior Permit Program Manager role - based in either Seattle, WA, Herndon/Arlington, VA, or Austin, TX – will be responsible for coordinating the planning, execution and evaluation of all critical government (aka Authority Having Jurisdiction (AHJ)) approvals required for land development relate...
Technical Program Manager II, Global Product Expansion
If you have strong program management, IT infrastructure and/or programming experience, and can communicate highly technical concepts to audiences at different stages in the AWS journey, we’d like to speak with you. We are product managers, TPMs, and data evangelists that build products and drive ex...
Call Center Manager
Collaborate with senior leadership and high-level client managers to address challenges, propose creative solutions, and enhance overall client satisfaction. Proficiency in Microsoft Office programs. Experience with ticketing systems and cell center telephone equipment. Company-paid training and dev...
Program Manager, Outreach & Training
Assist the Senior Training Program Manager and the Senior Outreach Program Manager with reviewing content for our training and outreach programs and ensuring presentation slides and other assets are accurate, high-quality, and consistent with NCMEC’s branding guidelines. The Outreach & Training Prog...
Call Center Manager
Collaborate with senior leadership and high-level client managers to address challenges, propose creative solutions, and enhance overall client satisfaction. Proficiency in Microsoft Office programs. Experience with ticketing systems and cell center telephone equipment. Company-paid training and dev...
Senior Technical Program Manager, ADC PEET
From Day 1, Technical Program Managers are given ownership of program/projects/products, autonomy to think strategically and make data driven decisions, the ability to deliver significant impact to the customer experience and the business, and the support of their fellow teammates and colleagues. We...