Job Description
Job Description
Appliance and Refrigeration Repair Technician
We are looking for Appliance Repair Technician candidates with exceptional customer service skills.
Qualifications
- 2+ years Experience as a Full Line Appliance Repair Technician (sealed system, refrigeration, cooking, cleaning, laundry)
- Willing to undergo a pre-employment drug screen, criminal background check, and drivers license check
- Willing to be enthusiastic and customer service focused
- Capable of lifting or maneuvering 50 pounds and occasionally up to 125 pounds
- Being bilingual is a plus
Responsibilities
- Accurately diagnose and repair home appliances
- Maintain a high level of customer satisfaction
- Ability to communicate effectively - with customers, tech support, dispatch routing and management.
- Ability to make decisions in a timely fashion
- Ability to work both independently and on a team
- Basic Computer Skills and iPad working knowledge
- Technical / Mechanical Aptitude
- Dispatch from your home to customer locations in order to repair residential home appliances
- Process transactions related to the in-home repairs
- Collect payments, issue receipts, and electronically process repair records, customer data, and technical information via a company-issued tablet or laptop.
Why Work for Guinco Service?
Hear from our employees! Click Here
At Guinco, we provide competitive pay, based on experience and ongoing training in a collaborative, supportive, and team-oriented setting.
In the Appliance Repair Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.
- Exceptional Benefits Offered
- Full benefits package
- Health insurance (50% paid by the company for employees)
- Dental insurance (50% paid by the company for employees)
- Vision insurance (50% paid by the company for employees)
- Health Savings Account (HSA) (company contributions)
- Company Paid Life Insurance
- Paid Time Off
- Holiday pay
- Bereavement Leave
- Maternity / Paternity Leave
- 401k with company match
- Long Term Disability (100% paid by the company)
- Uniforms (company provided)
- Vehicle (company provided)
- Company Provided Truck stock
- Company Provided Tablet
Additional Info :
- We have a fully stocked warehouse with a huge inventory supported and fulfilled by the nations two largest appliance parts distributors.
- We do in-office part pre-screens and we pre-order parts for the majority of calls run by our field technicians.
- We are paperless and all service orders and data are done electronically.
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