Search jobs > Charlotte, NC > Remote > Healthcare team lead
Do you have Healthcare Team Lead experience and want to work from home? We are looking for passionate leaders to join our growing team and help provide exceptional customer service during our busiest season!
Job Title : Healthcare Team Lead
Location : WFH / REMOTE TX / NC / FL residents ONLY
TEMPORARY Role : November - February 202 5 (potential for conversion to perm NOT a guarantee)
Pay : $20.00 - $23.00 / hourly
Schedule : Monday Friday 8am 8pm Eastern Time Zone *Occasional Saturdays based on business need*
Job Responsibilities :
- Lead and coach remote teams performing Benefit Verifications.
- Monitor employee performance and ensure quality control.
- Support team members with issue resolution and task completion.
- Assist with training initiatives and communicate openly with staff.
- Escalate issues and propose solutions to supervisors.
Ideal Candidate :
- 2+ years of experience in specialty pharmacy, insurance, or healthcare REQUIRED .
- 1+ years of supervisory / leadership experience REQUIRED .
- Knowledge of benefit investigations and remote team management preferred.
On-boarding Requirements :
- High School Diploma or equivalent (GED)
- Criminal Background & Drug Screening
- 2 verifiable employment references
Please read requirements carefully as we are prioritizing those that meet the requirements.
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