Technical Support Engineer
VirtualVocationsCedar Rapids, Iowa, United Statesjob_description.job_card.30_days_ago
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A company is looking for a Technical Support Engineer.
Key Responsibilities
Debug OpenTelemetry instrumentation issues and troubleshoot ClickHouse queries
Build support infrastructure, including knowledge base and processes
Engage with the open-source community through GitHub, Slack, and technical forums
Required Qualifications
1+ years of experience in technical support or DevOps role
Hands-on experience with observability tools like Grafana and Prometheus
DevOps background, including containerization and cloud platforms
Programming ability in at least one language (Go, Python, JavaScript preferred)
Customer-focused mindset with a passion for helping technical users
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Technical Support Engineer • Cedar Rapids, Iowa, United States
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