Sr. Product Operations Manager (Reporting and Analytics)

GEICO is looking for an accomplished, customer obsessed, and results oriented Senior Product Operations Manager (Reporting and Analytics .)

In this role, the Product Operations Reporting and Analytics lead will be responsible for partnering with Product area leadership to manage the ongoing analytical needs, providing metrics and pertinent insights.

S / he will be responsible for ongoing proactive data reporting and analysis to monitor business outcomes, improve operational efficiency, and standardize communication tools within their domain.

This position is a hybrid role, and it is required to be on-site 3 days a week at one of the following locations :

Washington, DC

San Jose / San Francisco, CA

Fredericksburg / Richmond, VA

Dallas, TX

Chicago, IL

Seattle, WA

New York, NY

Indianapolis, IN

Job Responsibilities :

Partners with Product area leadership to translate needs to actionable insights.

Owns, and executes data engineering, dashboard design, metric definitions and insights sharing.

Perform analysis on key Product Metrics to identify opportunities for strategy improvements.

Build predictive models to understand user behaviors such as churn, engagement, and loyalty.

Drive experimentation practices and analysts to enable trustworthy decisions at scale.

Identifies training needs to ensure adoption of defined processes, interaction models, and tools in their area.

Stays up to date on industry best practices and emerging trends in data reporting and analytics.

Becomes an integral part of their product area to assess analytics needs and develop structured plans to address those.

Basic Qualifications :

Bachelor’s degree in Statistics, Mathematics, Data Science, Engineering, Physics, a related quantitative field, or equivalent practice experience.

At least 7 years of professional data visualization, reporting automation, and analysis experience.

Preferred Qualifications :

Experienced in building and automating Data Engineering tasks.

Experienced with experiment design and measurement.

Understand decision science, with the ability to drive optimal decisions on available information while reducing biases.

Excellent SQL, data analysis and problem-solving skills, with the ability to understand and utilize statistical modeling techniques as well as Machine Learning.

Attention to detail and ability to adapt to ongoing change.

Familiar with organizational maturity and related transformation.

Strong written and verbal communication skills and stakeholder management skills, with the ability to tell a story

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Benefits :

As an Associate, you’ll enjoy our

• to help secure your financial future and preserve your health and well-being, including :
• Premier Medical, Dental and Vision Insurance with no waiting period
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures
• Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.