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Customer Success Manager

VirtualVocations
Nashville, Tennessee, United States
Full-time

A company is looking for a Customer Success Manager - Ecommerce.Key ResponsibilitiesOwn the customer relationship as the single point of contact, ensuring clear communication throughout the post-sale journeyLead customer onboarding and implementation projects, translating business requirements into technical use casesCollaborate with internal teams to achieve customer goals and improve product adoptionRequired QualificationsMinimum of 4 years experience in the software / tech industryExperience with customer onboarding for ERP systems like Netsuite or AcumaticaUnderstanding of integrations using REST APIs with cloud systemsExperience configuring SaaS productsBackground in ecommerce is highly desired

6 days ago
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