Job Description
Job Description
Are you passionate about fitness and providing exceptional customer service? Creed Gym is seeking dedicated individuals to join our team as Part-Time Customer Service Representatives.
If you have a knack for customer care, enjoy working in a dynamic environment, and are available to work evenings, we want to hear from you!
Position : Part-Time Customer Service Representative
Location : Downtown & 231 location
Hours : Evenings, Flexible Schedule
Job Type : Part-Time
Responsibilities :
- Greet and assist gym members and guests with a friendly and professional demeanor.
- Answer phone calls and respond to inquiries regarding memberships, classes, and services.
- Process membership sign-ups, cancellations, and payments accurately.
- Maintain cleanliness and organization of the front desk area.
- Provide information on gym facilities, classes, and promotions.
- Address member concerns and escalate issues to management when necessary.
- Ensure compliance with gym policies and procedures.
- Light cleaning duties.
Requirements :
- Previous customer service experience, preferably in a fitness or hospitality setting.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Detail-oriented with strong organizational skills.
- Reliable and punctual; able to work evenings and weekends as needed.
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