Warehouse Associate

Job Title : Warehouse Associate

Reports to : Warehouse Supervisor

FLSA Status : Non-Exempt

Department : Operations

Location : Coral Springs

About our company

Blue Stream Fiber provides all customers, including residents, HOAs, COAs, developers, and businesses with the most advanced broadband, television, and voice products all over 100% gigabit-capable networks.

With a 45-year history of providing customers with local and high-touch customer service and world-class future-proof technology, Blue Stream Fiber has become a trusted telecommunications partner throughout Florida.

Our Mission Statement :

We earn the trust of communities to provide their essential connection to the world, Internet Service. Using our service will improve our customers’ daily experience, because for once, they will have Internet, TV and Phone that just works right every day and is backed by a team that cares.

Our Vision Statement :

To push the bar higher each day, to never stop listening to our customers and to provide a service that is clearly better than anyone else.

Why work for us :

• Industry leader for over 45 years.
• Great culture and support team.
• Dynamic and collaborative team environment.
• Eligibility to enroll in medical benefits after one month, as well as 401K plan.
• PTO & Paid Holidays.
• Strong company commitment to community outreach initiatives.
• Recipient of multiple industry awards, including Best Places to Work, Innovation, Leadership and Readers’ choice.

About the role :

The Warehouse Associate receives shipments and restocks orders, keeps track of inventory, ships orders to customers, and maintains the cleanliness and organization of the warehouse space.

Responsibilities for this role :

• Signs for deliveries of company products.
• Organizes and restocks products in the warehouse.
• Take inventory of all supplies, and reorders materials as necessary.
• Processes and package orders.
• Operates forklift and other machinery needed to transport heavy items around the warehouse.
• Delivers orders to clients and customers.
• Addresses and resolves any shipment or delivery errors.
• Assists customer service department in addressing customer complaints with regard to shipments and deliveries.
• Inspects all goods being shipped and received, reporting defective or damaged items.
• Keeps warehouse organized and clean.
• Updates management or supervisor on the status of inventory, shipments, and deliveries.
• Devises new and improved ways to store and ship products.

Requirements for this role :

• Must have a valid driver's license.
• High School diploma or GED.
• Must obtain proper certification to operate forklifts or other heavy machinery in the warehouse.
• Proficient knowledge of warehouse procedure and policy.
• Excellent problem-solving skills and leadership qualities.
• Ability to work with levels of company staff.
• Works well with a team.
• Exhibits effective communication skills, essential to providing instructions and suggestions about warehouse organization to management and other warehouse associates.
• Pays close attention to detail, a skill essential in identifying order discrepancies and product deficiencies.
• Demonstrates strong customer service skills, for the purpose of handling customer complaints.
• Possesses the mental and physical acuity necessary to drive and operate heavy machinery.
• Must be able to multi-task and work efficiently.
• Demonstrates excellent time management skills.
• Possesses a clear knowledge of computer ordering systems.
• Has the ability to navigate and troubleshoot computer systems as necessary.
• Can think creatively and spatially, to organize inventory efficiently and effectively.

Additional Job Considerations

• Possesses the physical strength necessary to lift heavy boxes and crates and move them around the warehouse.
• Can maintain the stamina needed for long hours of physical labor.

Blue Stream Fiber is an affirmative action and equal opportunity employer, our team has a wide range of backgrounds and experiences, and we value :

• Accountability
• Innovation
• Teamwork
• Diversity & Inclusion
• Dependability
• Integrity

We welcome new perspectives and affirm that all employment decisions are made without regard to race, color, ancestry, religion, national origin, age, familial or marital state, sex, sexual orientation, disability, veteran status, or any other classification protected by federal, state, or local law.