Talent.com
Guest Ambassador

Guest Ambassador

OverseePanama City Beach, FL, US
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Job Description

Job Description

Oversee, an award winning vacation rental management company along the Emerald Coast, is looking for a Guest Ambassador to join their Diamond Office at Sunnyside location. As a Guest Ambassador, you will be the face of the company and will work closely with guests to create exceptional experiences for them. You will quote, book, and follow-up with guests. You will be responsible for ensuring that each guest feels welcome and taken care of during their stay. Oversee is a team of professionals who are committed to providing exceptional service to guests and homeowners alike. With a focus on honesty, consistency, and commitment, Oversee has become one of the most trusted vacation rental management companies in the area. Entry level - $37,500

Responsibilities

  • Create exceptional experiences for guests by providing excellent customer service
  • Manage guest reservations, including booking, check-in, and check-out procedures
  • Coordinate with cleaning and maintenance teams to ensure properties are always clean and well-maintained
  • Address guest concerns and resolve issues in a timely and professional manner
  • Respond promptly to guest inquiries and provide accurate information about local attractions and amenities
  • Assist with marketing efforts to promote Oversee's properties and services

Requirements

  • High school diploma or equivalent
  • At least 2 years of experience in hospitality or customer service
  • Excellent communication and customer service skills
  • Strong multitasking and organizational skills
  • Ability to work a flexible schedule, including weekends and holidays

    • Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
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    Ambassador • Panama City Beach, FL, US

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