Sr. Manager, People Operations

About Rhapsody :

Healthcare is innovating and you can be a part of it! Getting data from one provider to another, or from a provider to a health insurance company, is harder than it should be.

Our mission is to change this - to accelerate innovation by easing the data access burden. Imagine developing solutions that accelerate digital transformation.

This is what we do at Rhapsody. By providing data exchange and data quality solutions that enable information - such as patient visit details, lab results, and billing balances- to move seamlessly from one system to another.

Whether building an application or using one, every piece of the health ecosystem needs Rhapsody as a foundation.

Most people will not ever see our products (that's how infrastructure works) and services during a medical visit. Our solutions run behind the scenes, and you can think of them as the central nervous system helping to move data to accelerate innovation and improve outcomes.

If using your knowledge to help solve this important problem sounds rewarding, apply today at rhapsody.health

What we have to offer you :

• Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)
• 401k with a generous company match
• Unlimited PTO, sick time & volunteer days
• An innovative, inclusive, and fun work environment
• Continuous learning and development opportunities

Strong preference for candidates willing and able to commute on a recurring basis to the local Rhapsody office in Boston, MA

Position Summary :

Reporting to our Chief People Officer, we are seeking an experienced People Operations Manager to join our dynamic, global team.

Our ideal candidate will have experience leading the people operations function for at least one globally distributed company and driving excellence in payroll, benefits, HRIS, compensation, policies, compliance, people analytics, and HR process improvement.

This opportunity will have two direct reports, our Global Payroll & Benefits Manager and People Operations Specialist. Rhapsody has employees in 10 countries and runs payroll in 7.

Job Responsibilities :

• Global Payroll : Partner with Global Payroll & Benefits manager to oversee global payroll strategies, and provide oversight ensuring accuracy, compliance, and timeliness in payroll processing across all regions.
• Global Benefits : Oversee global benefits strategy, partnering with vendors and internal stakeholders to provide competitive and cost-effective benefits offerings.
• HRIS Management : Oversee the implementation and optimization of HRIS systems, driving efficiency and effectiveness in data management and reporting.
• Compensation Management : Develop and implement global compensation strategies and structures, ensuring alignment with organizational goals and industry best practices.
• HR Administration : Oversee day-to-day HR administrative functions, including record-keeping, employee inquiries, and documentation management.
• HR Policies & Procedures : Develop, communicate, and enforce HR policies and procedures, ensuring compliance with local regulations and alignment with company values.
• Compliance : Stay abreast of global HR laws and regulations, ensuring compliance in all areas of HR operations and proactively addressing any potential risks or issues.
• Data Analytics & Reporting : Utilize HR data and analytics to generate insights and inform decision-making, developing dashboards and reports to track key HR metrics and trends.
• Process Improvement : Identify opportunities for process improvement and efficiency gains in HR operations, leading initiatives to streamline workflows and enhance the employee experience.
• Global HR Projects : Lead and support global HR projects as needed, collaborating with cross-functional teams to drive successful outcomes.

Job Requirements :

• 7+ years of progressive HR experience, with significant experience in global HR management.
• Openness to working in a role that is both tactical and strategic.
• Proven track record of driving HR initiatives and projects to successful outcomes, with a focus on continuous improvement and operational excellence.
• Advanced Microsoft Excel skills.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• A sense of humor and optimistic approach when working through complex challenges.
• Experience designing and implementing compensation and benefits programs.
• Experience managing HR operations across multiple countries and regions.
• Strong understanding of global payroll, benefits, HRIS, compensation, administration, policies, compliance, analytics, and process improvement.

Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.