Information Technology Specialist

Information Technology Supervisor

Glendale, CA(On-site)

POP MART, founded in 2010 (SEHK : 9992), is a market-leading entertainment company and a global champion of designer toy culture.

Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world.

With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.

Job Overview

We are in search of an Information Technology Specialist with a strong information technology background to join our newly set up US office in Los Angeles.

What You Will Achieve

• Responsible for the management and operation of the company's information system (POS, ERP, etc.), including system organizational structure maintenance, account and process configuration, permission and data security management, etc.
• Responsible for resource allocation during the construction of the company's information system, monitoring project implementation progress, conducting quality control, and timely collecting feedback on the needs of business departments.
• Responsible for preparing and maintaining information system operation manuals, organizing training, continuously tracking training and application effects, and improving operation and maintenance management efficiency.
• Responsible for desktop operation and maintenance in the workplace and business premises, daily IT problem handling, procurement and management of IT equipment and consumables.
• Other administrative tasks assigned by leaders.

What You Will Need

• Major in computer science or related field, with more than 3 years of experience in IT industry
• Possess IT management skills in the workplace and retail stores, as well as the ability to connect upstream and downstream departments
• Possess rich project management experience
• Familiar with computer, printer, endpoint network equipment hardware installation, with troubleshooting ability
• Familiar with Windows and other system environments, able to perform maintenance management and fault analysis
• Proficient in maintaining and managing various mainstream monitoring systems
• Possess good abilities in data statistics, organization, and analysis
• Possess strong learning ability, sense of responsibility, and stress resistance
• Possess good communication, expression, and collaboration skills, as well as teamwork spirit
• Experiences in POS and Enterprise Resource Planning application operation and maintenance are nice-to-have
• Fluent in Chinese is preferred

What We Offer

• Market-competitive packages : we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.
• Opportunities to learn and lead : we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
• Career development : we work with you to advance your career through short-term assignments, and new experiences, etc.
• POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic / civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.