Technical Writer II

Job Description

Job Description

Job Summary :

The Technical Writer II will develop technical documentation to support enterprise products, contributing to both internal and external user experiences.

This position is part of the Client's Knowledge Center Content Development organization, which focuses on delivering global performance improvement strategies and creating innovative knowledge experiences.

The role involves designing content for user manuals, installation guides, and training materials, ensuring best-in-class knowledge transfer and enhancing overall customer satisfaction.

Key Responsibilities :

• Develop and write technical content, including descriptions, installation procedures, operating instructions, maintenance, and troubleshooting information.
• Conduct interviews with subject matter experts (SMEs) to gather data and create accurate content.
• Manage and coordinate documentation and training material development projects, ensuring timely deliverables in a dynamic environment.

Required Qualifications :

• Excellent writing skills with the ability to translate highly technical information into clear and understandable text and illustrations.
• Strong interpersonal skills to communicate effectively with engineering, marketing, SMEs, and external team members.
• In-depth knowledge of electronic publishing tools, including FrameMaker, Adobe Illustrator, Robo Help, Photoshop, content management systems, and DITA.

Preferred Qualifications :

• FrameMaker and DITA experience preferred.
• 4-7 years of technical writing experience.
• Ability to manage multiple projects simultaneously in a fast-paced environment.

Company Description

Compunnel Inc., established in 1994; is a leading provider of Staffing, IT / Software, e-Learning / Training, Business Intelligence, and Cloud Solutions.

A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based / SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments.

Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia.

As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.

We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year.

Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.

further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national / ethnic region, disability, or any other basis.

Company Description

Compunnel Inc., established in 1994; is a leading provider of Staffing, IT / Software, e-Learning / Training, Business Intelligence, and Cloud Solutions.

A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based / SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments.

Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia.

As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.

r n r nWe have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year.

Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.

further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national / ethnic region, disability, or any other basis.