Ettling Center for Civic Leadership & Sustainability-Student Assistant-Work Study

Position Details

Position Information Position Title Ettling Center for Civic Leadership & Sustainability-Student Assistant-Work Study Academic Year 2024-2025 UIW Mission University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.

Position Summary The Student Assistant for the Ettling Center for Civic Leadership & Sustainability provides clerical & programmatic support, including but not limited to : assisting office staff with mass marketing / publications / mail-outs, data entry, filing, customer service, social media & program support.

The Student Assistant reports to the Director of the Ettling Center for Civic Leadership & Sustainability.

This position is funded by the Federal Work-Study program and is open to UIW students who are approved and eligible to participate in the Federal Work-Study Program. Essential Functions

• Answer multi-phone line.
• Actively participate in daily operations (including programs and services) of the Center to ensure all assigned, operational, and support tasks are completed on a daily basis.
• Assist and support professional and part-time professional staff with the successful development, preparation, implementation, assessment, and completion of programs, services, and activities supported by the Center.
• Support the daily office needs of the Center by making copies, taking messages, collating, assisting with mailouts, development of flyers and other marketing materials, delivery and collection of mail.
• Engage in communication and customer service dialogue with administrators, faculty, staff, students, and community.
• Assist with the daily operations of the Cardinals’ Cupboard Food Pantry supported by the Ettling Center.
• Serve as a guide to the campus and local community members who may need assistance and / or escort to any UIW office on main campus.
• Communicate the mission, vision, and goals of the Ettling Center for Civic Leadership & Sustainability programs to students, parents, staff, faculty, and global community partners;
• Participate in projects sponsored and hosted by the Ettling Center.
• Perform other duties as assigned.

Qualifications Knowledge Skills and Abilities

• Ability to be organized and finish projects in a timely fashion.
• Communicate progress of tasks to peers and office supervisors.
• Ability to be responsible and reliable in maintaining a consistent work schedule.
• Exceptional customer service skills.
• Ability to learn specific and different policy and procedures associated with all aspects of the Ettling Center.
• Knowledgeable in Microsoft Word, PowerPoint, Excel, and Canva.
• Organization skills to keep proper records to include tracking of any visitors to the Center.
• Ability to maintain confidentiality and privacy of student / academic information and community members.
• Must be responsible and reliable in maintaining a consistent work schedule.

Required Education Must be enrolled for academic coursework at The University of the Incarnate Word for the 2024-2025 academic year and qualify for federal work-study.

Required Work Experience None. Preferred Qualifications

• Bilingual in English and Spanish.
• Customer service experience in a high volume setting.
• Prior experience in working with a non-profit or community based organization will be an asset.

Required Certifications, Licenses or Registrations None specified. Work Hours

• Monday through Fridays 8a-5p.
• Some early mornings, evening, and weekend opportunities may be available for specific projects during the year.

Physical Demands

• Ability to lift and move 30 lbs.
• Ability to remain sitting for approximately 30 minutes at a time to complete daily tasks.
• Ability to host an informational table for approximately 30 minutes without interruption.
• May be required to support clean up of center-sponsored programs and activities which may be indoors and outdoors and may include wearing closed shoes, gloves, & protective eye-wear.
30+ days ago