Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include :
- 100% full coverage of healthcare for you and your eligible dependents
- 100% paid tuition at network schools
- Free lunch
- Free parking
- Free theme park admission and much more!
Responsible for providing exceptional guest service while providing massages / other related services to guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved substances to the guests body.
Responsibilities :
- Provide consistent professional massage treatments in accordance with Spa protocols and accepted certification practices
- Ability to properly apply alcohol, lubricants and other substances to the guests body
- Ability to massage body by properly kneading, rubbing and stroking the flesh to stimulate circulation, relax tight muscles and provide other beneficial effects
- Properly care for equipment and us proper amounts of products to be cost effective
- Possess complete knowledge of all services and products while educating and training guests.
- Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
- Perform prep work and properly clean and restock room as required
- Actively promote spa, treatments, services, sessions and retail as well as programs and promotions
- Handle guests questions and concerns professionally and courteously
- Provide accurate and immediate responses to all requests by guests ensuring complete guest satisfaction
- Regularly attend / participate in and support ongoing training to continue to be knowledgeable about current spa trends
- Must be able to perform all massage treatments offered by Resort spa
Basic Qualifications :
- Licensed Massage Therapist with the State of Hawaii
- Must have enthusiasm and possess excellent guest service skills
- Excellent communication and listening skills
- Previous experience in a Spa or Hotel environment
- Previous experience with ability to handle difficult / sensitive situations with minimal / no supervision
- Ability to confidently utilize service recovery methods
- Proactive in anticipating guest needs
- Knowledgeable about Resort and surrounding area
- Must be at least 18 years of age to be considered for this role
Preferred Qualifications :
- Previous Massage Therapist experience preferred
- Basic computer knowledge
Additional Information :
SCHEDULE AVAILABILTY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5 : 00am while some may end as late as 3 : 00am, 4 : 00am or 5 : 00am.
SUBMITTING YOUR APPLICATION
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IMPORTANT :
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Keyword : Aulani Casting, Laniwaispa
Disney is an equal opportunity employer. Drawing creativity from diversity.
The pay rate for this role in Hawaii is $14.25 per hour, plus commission and gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and / or other benefits, dependent on the level and position offered.
To learn more about our benefits visit : https : / / jobs.disneycareers.com / benefits.