Quality Supports Facilitator
Job Description
Job Description
Job Summary :
The Quality Supports Facilitator (QSF) provides quality oversight of 4-5 homes while directly supervising Community Support Supervisors (CSS) and Lead Direct Support Professionals (DSPs).
The QSF ensures compliance with agency standards, regulatory requirements from DHS, DCFS, IDPH, and BQM, and all RGA / CLR protocols.
They coach, train, and mentor team members to provide excellent, person-centered supports and uphold agency values.
Leadership :
- Acts in alignment with agency mission and values in interactions with people supported, families, and team members
- Ensures adherence to agency policies, procedures, and program-specific protocols
- Empowers and supports team members to uphold agency standards
- Collaborates with CSS, LDSPs, and DSPs to provide person-centered supports
- Onboards new team members and ensures compliance with AFSCME contract
Team :
- Provides and documents CSS and LDSP training
- Participates in the interview process for new team members
- Responds to team member communications promptly and professionally
- Attends meetings, actively contributes ideas, and ensures adherence to agency and union guidelines
- Monitors operations, oversees system usage, and runs reports for accuracy
Advocacy :
- Promotes people's involvement in meaningful activities and advocates for their needs
- Encourages person-centered practices and addresses service needs proactively
- Acts as the main contact for emergencies outside regular hours
Community Partnership :
- Supports community participation of people supported to establish relationships
- Ensures compliance with various standards and represents RGA positively in the community
Position Requirements :
The QSF must embody RGA's mission and values, demonstrate leadership skills, and provide guidance and training to team members.
They should be adaptable, independent, and able to meet deadlines and guidelines effectively.
Education / Certification :
- High School Diploma / GED
- Valid Illinois Driver’s License
- Certification / Licensure : Complete CANTS, LEADS, and State Police checks as required
Experience :
- Previous Direct Support Job Experience
- 3-5 years of Previous Supervisor Experience (Preferred)
- 1-3 years of Previous Supervisor Experience
Abilities :
- Physical abilities such as sitting, lifting, carrying, walking, driving, and more
- Proficiency in computer skills, MS Office, and other requirements as specified
Salary
$24.50 per hour
This position can be applied to by texting "QSF" to 630-884-5797
Produce Department Team Trainer
...
Advanced Care at Home RN Case Manager Northwest Suburbs IL
Unique patient lifting/movement situations will be assessed on a case-by-case basis. Utilizes teaching, assessment, and intervention skills to provide long term or short term case management to those patients assigned. Responsible for continuous review of all aspects of every patient of her/his case...
Patient Service Representative Trainer
Explore the role of Patient Service Representative (PSR) Trainer and become a part of a company that is dedicated to changing the lives of our patients, one smile at a time. With strong training and communication skills, the PSR Trainer will oversee full cycle training of our team members in our Hea...
Commercial Roofing Project Coordinator
Provide project analysis by collecting project information in the field and administrative support to project management team. We are seeking an ambitious and thorough individual responsible for preparation and coordination with multiple departments to assist in meeting project requirements. Our emp...
Personal Trainer (NP)
You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs! .We will gi...
Case Manager
What will you be responsible for as a Case Manager? . Who qualifies for the Case Manager position?. What hours will the Case Manager work?. How much will you earn as a Case Manager?. ...
Restoration Project Manager
Are you looking for a dynamic job where each day brings something new? Do you enjoy hands-on work and making a difference in people's lives? Join us at Rainbow Restoration as a Project Manager! Apply now if you have experience in restoration. Project Manager Responsibilities. How to be Successful as...
Field Project Manager 1
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Field Project Manager to join our amazing culture. Works with management and administrative project team to ensure projects are effectively executed within contractual scope, budgeted cost, and time schedules. A...
Project Coordinator - Construction
Project Manager, Project Manager, Assistant Project Manager, Project Engineer, and Superintendent. A Project Coordinator is an integral member of the project team. Assist Superintendents, Project Managers, Engineers, and Coordinators with project-related technical and logistical functions. Commercia...
Family Case Manager- Ifs
Provides the full casework services to assure the safety and well-being of children by assisting families to meet minimum parenting standards. Present cases for staffing and conduct family-child team meetings. Provides strength-based case management to facilitate the resolution of minor to moderate ...