Manager IT Software Quality Engineer

Job Description

Education :

Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering or other related Engineering discipline.

Work Experiences :

• Minimum 10+ Years of progressive experience and deep knowledge of software QA design and methodologies.
• Demonstrated application of knowledge and experience in solving problems that are complex in scope and require in-depth evaluation.

Skills :

• Scripting Experience, Java, Selenium, Automation, RDBMS, SQL, Stored Procedures, Languages etc.
• Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external
• Ability to define and refine QA processes and procedures, and the ability to implement best practices in the QA function.
• Excellent analytical, research, documentation, project planning and implementation skills.

Ability to apply novel techniques to improve existing processes, applications and solutions is required.

• Significant creativity, ingenuity and innovation coupled with the ability to independently develop new solutions to difficult problems is essential.
• Expert level knowledge of the complete development process, including specification, documentation and software quality engineering.
• Demonstrated ability to interact effectively with team members, within the IT organization, as well as with business staff outside of the IT organization.
• Self-motivated, with the ability to work on multiple projects in a fast-paced environment
• Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high volume, fast-paced environment
• Excellent analytic skills with the ability to use key tools to dive deep and provide analysis consistently on performance metrics
• Strong Microsoft Office program experience, including Excel, Word and PowerPoint

Responsibilities :

• Provides management and oversight to the staff and activities of the software QA team. Is responsible for the project management, supervision, and coordination of software testing for all assigned releases.
• Works with IT leadership to establish and / or improve effectiveness and efficiency of industry-best practices and QA standards, processes, and procedures, to ensure software quality and successful process-audits (including PCI, SOX).
• Ensures QA staff performs complex functional, system, performance, data, integration and regression / acceptance testing to support internal applications and customer-facing websites and related back-office applications that enable the organization to delivery high-quality software services to customers.

Is responsible and accountable for driving the quality of assigned software releases.

Ensures QA team adheres strictly to the QA related portions of the WageWorks SDLC (Software Development Life Cycle) process, including requirements review and evaluation, detailed test plan and test case development and execution, and product readiness.

Ensures the completion and archiving of associated quality records.

Prepares activity, progress and status reports regarding software QA activities for review by senior and executive IT leadership.

Ensures detailed reports on issues identified in QA testing, including steps to reproduce defects are provided to Development.

• Engage with 3 rd party vendors, clients, or partners to ensure interfaces are tested, diagnose and resolve issues, and ensure UAT is complete.
• Works closely with software development staff, release engineers, business analysts, database developers and product owners to diagnose technical and quality issues, identify potential software limitations, resolve defects and verify corrective actions.
• Works with departments to triage field-reported issues to be addressed by the development team. Suggests improvements to methods, procedures and efficiencies that lead to better products and / or solutions.
• Responsible for ensuring appropriate level of test automation is planned and executed, to meet quality and cost objectives.
• Mentors and provides guidance to QA Engineers; ensures staff have appropriate training, skill levels, and expertise.
• Makes strong contributions to the IT department knowledge and helps drive IT methodology and technical direction.
• Analyzes Reviews business requirements, scope documents, and detailed functional requirements to analyze proposed features and product changes;

determine and provide QA testing effort estimates.

Working in a team environment, selects appropriate techniques to solve challenging problems. Modifies or improves existing solutions by analyzing known procedures and applying novel techniques to determine appropriate actions.

Ensures accurate server setup and product configuration of the QA environment in collaboration with IT Operations. Maintains performance and functional testing suites and tools, integrating enhancements as needed.

• Develop a thorough understanding of Academy policies, procedures and safety rules
• Responsibilities may change; team members may be required to perform other tasks as assigned

Physical Requirements & Attendance

• Acceptable level of hearing and vision to perform job duties
• Adhere to company work hours, policies, procedures and rules governing professional staff behavior

Full time