Bring your expertise to lead and drive core business planning activities and strategic initiatives on behalf of the Employee Experience, including broad execution of strategic direction and implications.
As a Chief of Staff Business Manager in the Employee Experience Digital Channels team, you will play a pivotal role in driving the success.
Your primary focus will be twofold : developing and implementing core operating models for the Employee Experience Digital Channels team (including OKRs, business reviews, cost-benefit analysis, , and managing their financials.
This position requires regular interaction with stakeholders, Vendor Management, Control, Communications and HR.
Job responsibilities
- Demonstrate flexibility and willingness to perform a variety of duties based on the evolving needs of the Employee Experience Digital Channels Product organization
- Collaborate with the Experience leadership team to establish and continuously improve the team's operating model, including mandate, priorities, OKRs, business reviews, cost-benefit analysis, roles & responsibilities, governance, and processes
- Ensure efficient adherence to operating models
- Analyze business data and prepare periodic and ad hoc performance reports / presentations for the Head of Employee Experience
- Lead preparation of QBR, MBR and other reporting needs of Head of Employee Experience - in consultation with the wider leadership team
- Assist with other stakeholder and senior management presentations or requests for information
- Support financial and headcount resource management through budgeting, expense management, and hiring in partnership with finance
- Coordinate key leadership meetings and offsite events, including attendee lists, agenda setting, advance distribution of discussion documents, minute taking, and follow-up on actions
- Collaborate with other team Business Managers and the Portfolio Governance team to continually enhance the way Finance and Business Management (F&BM) operates
Require Skills and Capabilities
- Minimum of 8+ years of experience in business management, finance, operations, or project management
- Ability to communicate, both verbally and written, with the ability to listen, question, and articulate complex issues concisely.
- Expert Knowledge of PowerPoint and Excel
- Familiarity with Data Analysis and Visualization tools (Alteryx, Tableau, Qlikview)
- Strong time management and organizational skills with attention to detail and accuracy
- High energy, driven, entrepreneurial mindset, with the ability to work well independently and virtually, ensuring follow-through
- Senior-level interpersonal and communication skills such as influence management, negotiation, presentation, and analytical / problem solving.
- Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution.
- Ability to quickly develop effective trust-based relationships, working closely with cross functional stakeholders across the business to influence outcomes without formal authority
- Structured thinker and effective communicator with excellent written communication skills who is able to flex between strategic and tactical items for varying audiences.
- Ability to challenge existing engagement / interactions models across the organization driving improvements in a collaborative environment.
Preferred qualifications, capabilities, and skills
- Financial management experience
- Knowledge of Business Banking financials, products and processes
- Expertise in defining business and use cases, building out multi-year roadmaps, and driving disciplined execution
Business Risk and Control Sr Group Manager - Policy Automation & Execution Director - C15
The Business Risk and Control Sr Group Manager - Policy Automation & Execution Director manages multiple teams through other managers. Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Apply knowledge of the business, produc...
Executive Director, Private Side Business Manager
Analytical Thinking, Business Effectiveness, Business Growth, Business Objectives, Communication, Customer Experience (CX), Detail-Oriented, Leadership, People Management. The US Capital Markets Business Management group provides direct day-to-day support and coverage for CIBC’s US Capital Markets b...
Head of Services In-Business Operational Risk and Resiliency, Managing Director
Stewardship of business disruption risk in the Services businesses whilst connecting dots across critical business services and processes. The Services In-Business Operational Risk and Resiliency Head is a first line of defence specialist who oversees, manages, and executes operational risk and cont...
Business Development Manager/Director - Supply Partnerships, Americas
Outbrain is seeking a highly motivated, relationship-focused Business Development Manager/Director to focus on the Supply partnership ecosystem with a strong emphasis on programmatic. As a Business Development Manager/Director, you will take full ownership of your supply partnerships network in the ...
Director- Controllers Budget Manager - C15 - NEW YORK
The Senior Business Unit Group Manager is a senior-level position responsible for the overall administrative activities of a business. The Business Unit Group Manager may coordinate and manage activities such as the tracking of business financials, employee headcount and other administrative needs a...
AI Product Manager - Executive Director
The CDAO is also responsible for developing and implementing solutions that support the firm's commercial goals by harnessing artificial intelligence and machine learning technologies to develop new products, improve productivity, and enhance risk management effectively and responsibly As an AI...
Director, Finance COO Transformation Program Manager
The Senior Program Manager will be focused on facilitating and guiding execution for key streams of the overall delivery, and requires an experienced program manager that has significant experience in scoping, developing and prioritizing plans with an ability to drive change to business practices, u...
Data Entitlement Product Manager - Executive Director
Our team consists of product managers, designers, developers and business representatives. Experience in Product Management discipline doing business analysis, market/user research, owning roadmap, project management, business and project plans . The Digital Platform & Services team is responsible f...
Business Risk and Control Group Manager, SVP
Risk Analytics Business Risk and Control Group Manager C14. Risk Analytics Business Risk and Control Group Manager. Apply knowledge of the business, products, or services to identify and implement control points and processes throughout the business. Appropriately assess risk when business decision...
Relationship Manager Area Manager- Executive Director
As an Area Manager in Business Banking, you'll lead a team of Business Relationship Managers (BRM) in developing new business and deepening existing relationships to position JPMorgan Chase as the primary bank for our clients. If you are a proven leader, enjoy building relationships, and providing s...