Job Description
Job Description
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member.
Insurance experience not required we will train the right person with the right skill set.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to :
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
- Salary plus / bonus
- Paid time off (vacation and personal / sick days)
- Monthly allowance for personal health benefits
- Retirement
- Valuable experience
- Growth potential / Opportunity for advancement within my office
Requirements
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Bilingual English / Spanish a plus!
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Provide timely and thorough activity reports to agent
- Property & Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
- Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Customer Service / Technical Support Representative
Serve customers and potential customers by providing product and service information and resolving product and service problems for both hardware devices and software applications. LogicMark is currently seeking a Customer Service/Technical Support Representative to join our team. Record and documen...
Now Hiring - Customer Service / Sales Representative
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service...
Customer Service Representative
As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism. Experience in Administration, inside sales, and Customer Service Representative roles. Educate customers about service verticals, upsell opportunities, and follow...
Remote / Sales and Service Representative - Louisville, KY
Sales or customer service experience is advantageous but not mandatory. Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing outstanding customer service a...
Customer Service Representative
The Customer Service Representative is responsible for entering customer orders, maintaining customer cross reference files, and working directly with both customers and internal contacts to resolve order entry issues. The primary focus is to deliver world class customer service to distributors and ...
Customer Service Representative (Loan Consultant II)
This position focuses on building a customer base through sales, loan extension and merchant referrals. Cash handling; computer skills; customer service skills. The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions. Role success will be ...
Customer Service Representative - FT/PT weekends required
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative
Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service. Use all systems to manage the customer flow to deliver Five-Star Customer Service experience. Maintain all service vows which include B...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - FT/PT weekends required
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...