Lead Technical Support Specialist
Job Title : Lead Application Support Engineer
Location : Tampa, FL
Salary Range : $101,000 - $110,000
Our Client, a leader in financial services, is seeking a Lead Application Support Engineer to join their Development team.
This role focuses on maintaining and providing technical support for applications in daily operations.
Key Responsibilities :
- Resolve critical application alerts and production defects
- Collaborate with internal teams on application issues
- Validate and submit audit responses
- Manage disaster recovery processes
- Identify automation opportunities
- Partner with development teams on application design
- Manage application deployment and upgrade processes
Required Skills :
- 6+ years of related experience (4+ years in Distributed Application Support)
- Experience with Java / J2EE, XML, HTML, JavaScript, NodeJS
- Proficiency in Unix, Linux, Windows, SQL / PLSQL
- Knowledge of relational databases (DB2, Oracle, Snowflake)
- Experience with monitoring tools (Splunk, HiPam, DynaTrace)
- Familiarity with cloud technologies (AWS, Azure)
- Strong problem-solving skills
Desired Skills :
- Bachelor's degree in related field
- Experience with container platforms and RedHat OpenShift
- Knowledge of scheduling tools (CA AutoSys, Control-M)
- Middleware experience (Tomcat, WebSphere)
- Messaging queue systems knowledge (IBM MQ, Oracle AQ, ActiveMQ)
- Exposure to mainframe troubleshooting and support (COBOL, JCL, DB2, CICS)
- Familiarity with mainframe scheduling
This role offers an exciting opportunity to work with cutting-edge technologies in a dynamic financial services environment.
Join our client's team and contribute to maintaining critical applications that drive their business forward.
Requirements
6+ years of related experience (4+ years in Distributed Application Support)
- Experience with Java / J2EE, XML, HTML, JavaScript, NodeJS
- Proficiency in Unix, Linux, Windows, SQL / PLSQL
- Knowledge of relational databases (DB2, Oracle, Snowflake)
- Experience with monitoring tools (Splunk, HiPam, DynaTrace)
- Familiarity with cloud technologies (AWS, Azure)
Benefits
- Paid time off
- Medical, dental, vision insurance
- Life insurance
- 401k
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