Director Implementation and Client Services

VirtualVocations
Burbank, California, United States
Full-time
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A company is looking for a Director, Implementation and Client Services.Key Responsibilities : Lead and manage implementation and client services teams, providing strategy and guidanceDevelop and execute implementation and client service workflows for consistency and qualityEstablish and maintain relationships with key stakeholders to ensure high-quality service deliveryRequired Qualifications : 7+ years of client implementation or digital health experience5+ years of building and leading implementation or client services teamsExperience in health plans, insurance, healthtech, or consultingKnowledge of Zendesk and other customer service softwareProject management experience is highly desirable

2 days ago
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