he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Client Service Rep - Part Time
If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. You can do this part-time or full-time. This position is perfect for anyone looking for temporary, part-time or full-time work...
Member Services Representative Part Time - mornings
Member Services Representative Part Time. Greet members, prospective members and guests, providing exceptional customer service. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Planet Fitness m...
Member Service Representative - Full Time
Member Services Representative. Greet members, prospective members and guests, providing exceptional customer service. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Planet Fitness members, pr...
Customer Service Representative - State Farm Agent Team Member
Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, p...
Dining Room Server, Marjorie P. Lee (Part-Time)
Lee Retirement Community, voted as one of the top retirement communities on the east side, is currently seeking part-time and full time Servers for the Dining Services team. For more information on Episcopal Retirement Services culture and what it means to be a team member please watch this brief vi...
Access Representative/Admitting & Registration 2nd Shift Part-time
Answer questions regarding patient's appointment or transfer to the appropriate scheduling department, service area, or physician office. Secures all applicable accounts in timely manner as defined by Due Diligence Standard while maintaining department productivity and quality standards. Quality of ...
Member Service Representative
Member Services Representative. Greet members, prospective members and guests, providing exceptional customer service. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Planet Fitness members, pr...
Part-time Pediatrics Opportunity in Metro Dayton, OH!!
Part-time Pediatrics Opportunity in Metro Dayton, OH!!. Part-time schedule is flexible (no nights or weekends). ...
Part-Time Oil Change Team Member - Shop#270 - 1190 East Kemper Road
Part-Time Oil Change Team Member. If so, here is good news for you! Take 5 Oil Change is offering an opportunity to showcase your skills and join our growing team of part-time crew members and lube techs!. Part-time schedules are available. We're always looking for friendly and energetic team member...
Part Time Van Delivery Driver
Gordon Food Service Store, the retail division of Gordon Food Service, offers the fast pace of retail in an environment that lets you balance your life and foster development for future growth. Gordon Food Service prides ourselves on the competitive wages and benefits offered: . Our 170+ stores are ...