From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts.
Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates.
We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality : the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown - and start your unstoppable career here.
This is a full time position working 1st shift hours. Must be available Mondays-Fridays from 8 : 30AM-5 : 00PM EST.
This position is eligible for full benefits (medical, dental & vision), 401K, paid vacation, DailyPay, tuition reimbursement, free downtown parking, free employee meals, hotel and restaurant discounts and more.
SUMMARY
The HR Coordinator is an integral part of the Human Resources team and supports the entire HR Central staff administratively to fulfill all HR Office functions within the corporation.
ESSENTIAL FUNCTIONS
- Maintain a professional office presence for all internal and external guests for the Human Resources office.
- Assist HR Central with any duties including, but not limited to supporting employment, benefits, events and various administrative needs.
- Competencies in all HR information systems, to ensure proper retention of associate information and employment changes.
- Maintain all I-9 records for new-hire and existing associates.
- Monitor, delegate and respond to all emails in the general HR Central inbox.
- Facilitate the following for AHC associates : verification of employment letters for government and state entities, school letters, transfer requests and employee referral requests.
- Answer all phone calls and greet and assist all walk ins to HR Central.
- Coordination of Orientation needs : offers, onboarding information, background checks, reserving meeting rooms and getting schedules.
Assists new hires on orientation morning.
- Perform daily filing of employee paperwork so that records may be retained in a timely manner.
- Maintenance of all employee new hire files including initial input and paperwork.
- Manage the scheduling and updates of all HR related meetings.
- Create postings and general informative emails for communication purposes.
- Create ID badges within the system and charge for replacements as provided.
- Follow AHC handbook policies and standard operating procedures.
- Actively working, always looking for ways to assists guests and the HR team and going above and beyond to provide guest service.
- Complete all daily / weekly responsibilities / cleaning task list.
- Maintain a high level of privacy and confidentiality with sensitive hotel, associate or guest information.
- Follow all safety and security standards.
QUALIFICATIONS
To perform this job successfully, an individual must have excellent communication and guest service skills. Must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Strong organizational skills while multitasking with prioritization and attention to detail.
- Must have a strong proficiency in Microsoft Word, Excel and Power Point. Experience with ADP Workforce Now and Canva is highly preferred, but not required.
EDUCATION and / or EXPERIENCE
- High school diploma or equivalent preferred.
- Related office / admin experience is preferred.
- Hospitality experience is preferred.