Zurich is seeking an individual interested in growing their claims career with our General Liability (GL) team.
Location : Maitland, FL; Rancho Cordova, CA; Dallas, TX; Atlanta, GA; Omaha, NE; Overland Park, KS; New York, NY; or Schaumburg, IL
As a General Liability (GL) Senior Claims Specialist, you will work with a team of claims professionals with diverse experiences and backgrounds.
This environment will support your development as you hone your technical skill set in GL policy interpretation and coverage analysis to resolve your claims effectively.
At this level, you will handle multi-party commercial line claims of moderate to high exposure and complexity within specific authority limits, while supporting the New York Labor team to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.
You will be expected to collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience.
Additionally, you will learn and develop knowledge of established protocols and industry best practices to ensure that claims are handled in the most efficient, effective way while delivering a quality customer-centric claims experience.
Basic Qualifications :
- Juris Doctor with 2+ years of experience in Claims and / or Litigation Management
- Bachelor’s Degree with 6+ years of experience in Claims and / or Litigation Management
- High School Diploma Equivalent with 8+ years of experience in Claims and / or Litigation Management
- Zurich Certified Insurance Apprentice with an Associate Degree and 6+ years of experience in Claims and / or Litigation Management
- Completion of Zurich Claims Training Program and 6+ years of experience in Claims and / or Litigation Management
- Must obtain and maintain required adjuster license(s)
- Proficiency in Microsoft Office
- Knowledge of insurance regulations, markets, and products
Preferred Qualifications :
- Experience in commercial general liability claims handling, including complex litigated and severity injury claims
- Experience with New York Labor Law construction claims
- Extensive litigation experience
- Ability to work independently
- Active adjuster's license
- Strong relationship-building skills and ability to collaborate across work groups
- Familiarity with claims adjustment process and vendor utilization
- Understanding of financial and actuarial / reserving concepts
- Negotiation strategies expertise
- Strong strategic thinking and negotiation skills
- Organizational and time management abilities
- Customer service experience
- Strong analytical, critical thinking, and problem-solving skills
- Excellent verbal and written communication skills
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ().
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