Job Description
Works closely with the paid media team, account team, external partners, and clients to coordinate and input on strategic, creative & holistic development for clients’ marketing campaigns.
The Senior Program Manager’s focus is on delivery efficiency and quality, risk mitigation, and resolution
- Build and solidify client relationships through ongoing and successful delivery of project work
- Work with agency, client, and third-party partners to proactively solve challenges and contribute to the development of processes that adapt to evolving business challenges, best practices, and industry standards
- Works with clients and discipline leads to create, manage, and update project timelines throughout the campaign lifecycle
- Schedules internal and external meetings. Leads internal and external status calls. Distributes meeting recaps and next steps.
Follows up on outstanding items.
- Think critically to troubleshoot and identify solutions to issues occurring during the course of your project work with the best interest of the client and internal teams in mind
- Mentor more junior members of the Project Management Team and help develop our talent pool from within
Qualifications
- 4+ years of Account / Project Management, Marketing, or related experience working with cross-functional stakeholders, preferably for paid media campaigns
- Experience with MS Office, JIRA, Confluence, Teams, Smartsheets and other project management tools and software is welcome
- Demonstrated understanding of project management methodologies, process and tools including staffing, scoping, estimating, burn management is preferred
- Ability to communicate across multiple disciplines and skill sets to pull people together and comfortability working across a large team
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