Regional Director of Re-Entry Services

Regional Director of Re-Entry Services

Boston, MA, USA Req #451 Wednesday, July 17, 2024 Community Resources for Justice (CRJ) is a unique, 145-year-old nonprofit organization that provides direct care as well as research and consulting services within the areas of the Mental Health, Criminal Justice, and Public Policy fields.

Our four divisions, Social Justice Services, Community Strategies, Behavioral Health, and the Crime and Justice Institute are recognized for their effectiveness and contributions to this important work.

CRJ offers competitive pay and excellent benefits which include :

• Flexible Scheduling
• 401k with company match
• Tuition Reimbursement / Remission
• Paid Time Off (Vacation / Sick)
• Medical, Dental, Vision, FSA / HRA
• Referral Bonus Programs
• Employee perks, and much more!

Job Summary :

Reporting to the Senior Directory of Re-Entry Services, the Regional Director of Re-Entry Services will provide operational oversight of assigned contracted SJS / Re-Entry Services programs, develop and support program leadership, ensure contract compliance and the consistent use of evidence-based practices, be responsive to internal and external communications, and display performance excellence.

Responsibilities include matters related to resident services, the employee experience, staffing, finances, quality and compliance.

Supervisory Responsibilities :

• Supervise Directors of assigned programs, including regular individual supervisions and the completion of annual performance appraisals.
• Recruits, interviews, hires, and trains new Program Directors.
• Ensures programs are operating in compliance with contract.
• Provides meaningful land timely performance feedback.
• Oversees employee relations, including investigation of incidents, in coordination with Human Resources and in accordance with company policy.
• Performs other related duties as assigned.
• Provides growth and development opportunities for Staff and Leaders.

Essential Duties / Responsibilities :

• Conduct facility inspections, auditing all aspects of program operations to ensure contract compliance, interacting / meeting with program staff.
• Drive employee retention and engagement through interacting / meeting with program staff.
• Conducts weekly meetings with Program Directors to ensure all programs are operating in unison with respect to contract compliance and CRJ policy and procedures.
• Review external reports pertaining to contractual obligations and assist Program Manager with developing correction action plans to correct deficient areas of program operations.
• Provide regular and timely program updates to the Senior Director of Re-Entry Operations.
• Review financial management reports with the Program Directors to ensure budget compliance.
• Assist the Program Directors with annual budget development.
• Act as liaison with internal CRJ Service Lines and external funders / stake holders.
• 24 / 7 responsibility to be accessible to receive calls from the Program Directors reporting emergencies / critical incidents.
• Report emergencies / critical incidents to the Senior Director of Re-Entry Operations according to standard operating procedures.
• Review internal data reports and assist Program Directors in utilizing the information for improved program operations.
• Attend weekly, monthly, and quarterly program meetings and training in various locations.
• Maintain clear and concise records and documentation according to policies and procedures.
• Consistently role model professionalism and CRJ’s Core Values

Required Skills / Abilities :

• Excellent verbal and written communication skills.
• Excellent interpersonal and stakeholder service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to travel to program locations, meetings, conferences, and other related travel.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite, SecurManage or related software.

Required Education and Experience :

• Bachelor’s degree required in Criminal Justice / Human Services or another related field.
• Extensive experience in a related field may substitute for education.
• At least three years’ supervisory experience required.

Travel requirements :

Heavy Travel Must be present in programs on a regular basis; no less than three times per month per program, attend required in person meetings in any CRJ location.

Other duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice based on business needs.

About Us

Community Strategies (CS) supports adults with developmental or intellectual disabilities through specialized services that include Day Programs, Shared Living arrangements with providers, as well as over forty community-based group homes.

Social Justice Services (SJS), supports those leaving incarceration to make positive, sustainable life transitions through residential and non-residential programs.

Behavioral Health (BH) has worked to break cycles of violence, crime, and incarceration by providing client-centered interventions and support services to empower and strengthen individuals, families, and communities.

BH provides domestic violence treatment and education, community reentry services, mentoring programs, and intensive outpatient programs.

The Crime and Justice Institute (CJI) is a non-profit organization working at the local, state, and national level to improve public safety and the delivery of justice.

CJI provides technical assistance, research, and other services to improve outcomes in policing, the corrections system, pre-trial, re-entry, community supervision, and juvenile justice.

CRJ’s Commitment to Diversity, Equity, and Inclusion (DEI)

Our vision is to be an organization that demonstrates its commitment to eradicating systemic racism and other forms of oppression.

We will hold each other accountable in addressing the norms and practices that advantage few and harm many.

CRJ provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state, and local laws.

CRJ complies with applicable state and local laws governing non-discrimination in employment in every state in which CRJ has locations.

Other details

• Pay Type Salary
• Min Hiring Rate $85,
• Boston, MA, USA

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