Assistant Manager

Job Description

Job Description

LIMITED AGENT SERVICES

JOB DESCRIPTION : ASSISTANT PROPERTY MANAGER

REPORTS TO : PROPERTY MANAGER

FLSA STATUS : Full-Time / Salary / Non-Exempt

BENEFITS : Full-time employees (and their families) are provided medical, dental, vision, and basic life insurance options.

Full and part time employees can enroll in our company’s 401k plan, as well as a deferred compensation plan. Full time employees earn paid vacation and sick leave, monthly and part time employees will earn paid sick leave monthly.

Full-time employees will also enjoy ten paid holidays throughout the calendar year.

OVERVIEW :

• The ASSISTANT MANAGER will assist the Property Manager in effectively managing the assigned community.
• In the Property Manager’s absence, the ASSISTANT MANAGER will assume all responsibilities associated with accomplishing community objectives as set forth by the Property Manager and the Property Owner.
• In addition, the ASSISTANT MANAGER is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received.

DUTIES AND RESPONSIBILITIES :

Conduct all business in accordance with current policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and States laws.

INCOME COLLECTION

• Maintains accurate resident records.
• Updates on daily basis all rents, deposits and application fees received from residents.
• Issues appropriate notice when necessary (e.g., late payments, eviction notices, returned check memos).
• Deposits all receipts prior to bank close each day.

RESIDENT RELATIONS

• Maintains positives customer relations attitude.
• Physically inspects community when on grounds, picks up litter and reports any service needs to maintenance or janitorial staff.
• Inspects move-outs and vacancies when requested.

MARKETING

• Must be knowledgeable of all phases of leasing and resident retention.
• Works with lease renewals each month.
• Responsible for keeping daily records on lease renewals and terminations.
• Greets prospective clients, shows community, and performs leasing duties.
• Answers and handles incoming phone calls from prospective new residents, current residents, vendor / suppliers, etc.
• Maintains awareness of local market conditions and trends.
• Contributes ideas to property manager for marketing community and improving resident satisfaction.

ADMINISTRATIVE

• Updates required reports concerning move-out notices, activity, etc., on a daily basis and provides information to the property manager.
• Organizes and files all applicable reports, leases, and paperwork.
• Proofreads all lease paperwork and processes move-ins and move-outs.
• Processes all security deposit move-out reports.
• Accepts service requests from residents and routes to maintenance for prompt processing.
• Conducts service follow-up with residents when work is completed.

GENERAL

Performs any additional duties assigned by Property Manager or Regional Property Manager. Serves as a backup for all Property Manager in their absence.

QUALIFICATIONS

• 2 years of experience in residential property management preferred.
• Must have basic computer knowledge.
• Work Hours : 40 hours per week as scheduled, with emergency phone or weekend coverage as needed.

DRIVING / TRAVELING REQUIREMENTS

• May be required to make trips to the bank and visit corporate office.
• Use of property golf cart may be necessary as applicable to site.
• Must have valid driver’s license and current automobile insurance.
• This job description is not intended to be all-inclusive, and job duties may change with the needs of the property and / or management of my ability.
8 days ago