Manager, Healthcare Consulting

Job Description

Job Summary :

As the healthcare industry faces increasing financial pressures from evolving reimbursement models, government regulations, Accountable Care Organizations, and healthcare reform, it has never been more important for physicians and hospitals to optimize the efficiency and effectiveness of revenue cycle performance.

BDO's Healthcare Group within the Management Consulting (MC) practice provides comprehensive solutions to maximize operational and financial performance, increase operational and system efficiencies and enhance the overall patient experience.

This position may work a sporadic or fluctuating schedule.

Job Duties :

• Develops central patient access and revenue cycle functions on a project basis similar to :
• Single business office for professional and hospital services
• Central patient access unit for registration and scheduling
• Standardized policies and procedures
• Assesses revenue cycles
• Thoroughly reviews of front and backend operations
• Analyzes and redesigns workflow
• Conducts performance metrics and benchmarking
• Analyzes report functions and results thereof
• Reviews revenue cycle systems, including third party solutions
• Reviews charge capture (manual and EHR) and reconciliation processes
• Identifies and prioritizes opportunities for improvement
• Examines and provides recommendations for staffing size, structure & benchmarking
• Acts as Charge Data Master, overseeing projects to include :
• Physician education
• Coding and compliance audits
• EHR form / template assessment
• Code scrubber technologies
• CDM assessment and maintenance
• Manages interim revenue cycle for clients, as needed in similar capacity to :
• Executive leadership
• Supervisors
• Third-party contracting and settlement negotiations
• Vendor selection for outsourced billing management
• Up-sells after initial engagement, as relevant
• Travels as required (dependent on client requirements) and could require a commitment of up to 100% travel
• Other duties as required

Supervisory Responsibilities :

Supervises the day-to-day workload on assigned engagements and reviews work product

Qualifications, Knowledge, Skills, and Abilities :

Education :

• High School Diploma / GED AND seven (7) or more years of industry experience with EHR / Practice Management vendor systems, required; OR
• Bachelor's degree AND five (5) or more years of industry experience with EHR / Practice Management vendor systems, required

Experience :

• Five (5) or more years of healthcare finance, revenue cycle operations, clinical operations or vendor / consultant-based experience, required
• Three (3) or more years of experience with healthcare EHR vendor systems for large group practices, and or hospitals, required

License / Certification(s) :

• Epic Grand Central Certification (Prelude, Cadence, ADT), preferred
• Resolute PB / HB Certification, preferred

Software :

• Proficiency in the use of Microsoft Office Suite, MS Project, Visio, and SharePoint, required
• Proficiency in the use of Epic, Cerner, or athenaIDX, preferred

Other Knowledge, Skills & Abilities :

• Executive presence, with the ability to act as primary contact on assigned engagements
• Excellent verbal and written communication skills, as well as presentation skills
• Strong analytical and advanced research skills related to industry trends, market competition and technology
• Solid organizational skills, especially the ability to meet project deadlines with a focus on details
• Ability to successfully multi-task while working independently or within a group environment
• Ability to work in a deadline-driven environment, and handle multiple projects simultaneously
• Able to interact effectively with people at all organizational levels of the Firm and with clients
• Build and maintain strong relationships with internal staff members and clients
• Ability to encourage a team environment on engagements, and contribute to the professional development of assigned team members
• Travel may be an essential requirement for this position (dependent on client requirements) and could require a commitment of up to 100% travel

About Us

Join us at BDO, where you will find more than a career, you'll find a place where your work is impactful, and you are valued for your individuality.

We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities.

BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.

S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm's success through beneficial ownership and a unique opportunity to enhance their financial well-being.

The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions.

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual.

With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on :

• Welcoming diverse perspectives and understanding the experience of our professionals and clients
• Empowering team members to explore their full potential
• Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
• Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
• Focus on resilience and sustainability to positively impact our people, clients, and communities
• BDO Total Rewards that encompass so much more than traditional "benefits." Click here to find out more!
• Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability / vets

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