Senior Business Analyst-100% Fully Remote

About the job

DataStaff, Inc . is seeking a Senior Business Analyst for a long-term contract opportunity with one of our direct clients in Hartford, CT

This is a hybrid position, 20% will be onsite

Responsibilities :

• Serve in the capacity of a Business Analyst / Child Welfare Expert, collaborating with the technical and business staff in support of business process.
• Analyze and complete documentation for in the area of child welfare
• Work collaboratively with the technical staff, regional and central office staff, and community partners, including the Judicial System;

participate in LEAN events to map out business processes to streamline and reduce inefficiencies

• Assess business readiness and participate in organizational change management activities
• Coordinate with social work staff for system development and design
• Assistance with training plans for new development
• Coordinate closely with internal and external users
• Assist in testing, training plans, communications and business readiness plans.
• Analyze and document policy / practice changes and work with the policy and / or change management
• Participate in time studies in preparation for caseload weighting changes in the new system
• Assist in documentation for vendor procurement and federal compliance / reimbursement.
• Work with the team to ensure any new development meets the business needs and criteria necessary for Child Welfare staff including but not limited to :
• The analysis of business processes and change management and business organizational readiness initiatives to support development and design
• Working with the project team and sprint teams to fully engage the business partners to ensure a proper business functionality in the new system as a Product Owner / Product Manager.
• Facilitation of meetings, presentations and / or design sessions.
• Outreach to community partners / providers including data exchanges / interfaces.

In the role of the Child Welfare Expert, the following services are required :

• Assistance in the preparation and facilitation of LEAN Events, business process mapping and requirements gathering.
• Assistance in developing project documents.
• Excellent communication, presentation, collaboration, writing and interpersonal skills.
• Demonstrated ability to work collaboratively to deliver business and technical value, including collaboration with community partners / agencies.
• Must be very organized, pro-active and self-directed. Must be able to perform with minimal supervision.
• Must have very strong abstract thinking and problem-solving skills.
• Provide guidance and training to agency staff as needed.
• Coordinates with the other project team members on issues dealing with matters that cross domains and have dependencies, and helps define, document and communicate with the entire team.
• Interface with the user(s) and sponsor(s) and other stakeholders in order to determine their (evolving) needs.
• Reviews documentation and collaborates with development group, Product Owners, System Teams, and stakeholders to ensure best overall documentation is always available.
• Generates products such as business cases, feature / requirement documents, user stories, acceptance criteria, lean notes, meeting notes, decisions, action items, risks, presentations, and training materials.
• Identifies business trends and needs utilizing real data and staff feedback.
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
• Communicates key insights and findings to team members.

Knowledge and Skills :

For this position, the candidate shares experience and intelligence in the field of child welfare / human services with the team to plan and accomplish goals, elicit customer / business feedback, as well as a participation in trainings.

In addition, the agency requires an experienced professional demonstrating the following knowledge and skills : 5+ Years’ Experience in Child Welfare or related field

• Product Owner and / or Product Manager certification a plus
• Knowledge of DCF’s mission, policy, practice, state agencies and community partners / service providers
• Knowledge of agile development methodologies, including developing acceptance criteria
• Knowledge of case management systems and modern web-based capabilities / applications
• Knowledge of, requirements gathering and documentation processes
• Experience in facilitating large groups for presentations, LEAN Events and trainings a plus
• Experience in analyzing data to draw business-relevant conclusions

Desired Skills :

• 4 - 6 Years - Problem Solving Skills
• 4 - 6 Years - Communication skills both verbal and written
• 4 - 6 Years Microsoft Office

This opportunity is available as a W2 position with a competitive benefits package . DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave.

As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.