PRACTICE MANAGER III: Relocation Available Wenatchee, WA

Job Description

Job Description

Overview

This is a mid to upper management position, with proven leadership experience, reporting directly to a Service Line Director.

The Practice Manager 3, with minimal direction of the Director, is responsible for managing all functions of the assigned practice areas.

This includes coordination of day-to-day operations, providing leadership, setting goals, and decision making that assures quality, performance and production standards are maintained.

The Practice Manager 3 may mentor or be the supervisor for a Practice Manager 1 or 2. This position requires oversight of staff and close liaison and partnership with physician leaders.

Specific area of operations may be multi-site and multi-practice, with number of direct reports generally greater than 35 and more than 10 physicians.

Position Reports To : Service Line Director

Responsibilities

• Develops and maintains positive relationships with employees, providers, and management staff.
• Promotes a positive image of each practice area.
• Responsible for scheduling and the management of overtime. Utilizes time-keeping systems to approve timecards.
• Communicates or implements employee recognition and engagement activities and programs.
• Supervision and coaching of front office and clinical staff.
• Responsible for performance management process.
• Lead regular staff or provider meetings.
• Solve employee work-related concerns and helping employees perform to their potential. May involve mentorship or direct supervision of Practice Manager I position.
• Work with Human Resources regarding progressive discipline of employees.
• Determine optimal staffing, with development of job descriptions, recruitment and hiring of staff or providers.
• Creates department goals, objectives and operational policies and procedures.
• Frequent management and tracking of metrics or dashboard.
• Manages the budget process and monitors monthly status.
• Required to maintain active Basic Life Support (CPR) certification.
• Other duties as assigned.

Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Qualifications

Required :

• 2-year degree with 4 years recent / relevant experience or 6 years recent / relevant experience and 2 years of relevant leadership experience.
• Must have demonstrated excellent verbal and written communication skills.
• Must possess strong computer skills related to Windows and MS Office.

Desired :

• EMR experience, specifically EPIC.
• Healthcare experience.
• Clinical licensure.
• Master’s Degree in Business or related field.
• Must have demonstrated working experience building successful cross-functional relationships; must have knowledge and experience in problem solving and conflict resolution.
• Certified Physician Practice Manager (CPPM®) or Clinical certification related to physician practice specialty.
10 days ago