Front Desk Receptionist

About The Company

Grant Cardone Enterprises (GCE) is the world leader in education, consulting, and management for small businesses around the world.

Founded by renowned business expert Grant Cardone, Grant Cardone Enterprise has helped small businesses grow and scale for over 30 years.

Cardone's strategies are taught through online programs, workshops, one-on-one coaching, and large scale events.

This position is full-time onsite Monday to Friday 9am to 6pm in Aventura, FL - No remote options

Responsibilities

• Welcome visitors warmly and answer any questions they have.
• Maintain a clean and tidy reception area and common areas at all times.
• Receive deliveries and sort and distribute incoming mail.
• Notify the office team and security of incoming guests.
• Take inventory of supplies and restock as needed.
• Serve as the primary contact for clients, ensuring their business needs for training are met.
• Identify business needs and ensure customer satisfaction.
• Professionally handle inbound and outbound calls with clients and users, addressing and resolving issues and training needs promptly and thoroughly.
• Take an entrepreneurial approach by prospecting for leads, setting appointments, generating referrals, managing the CRM, and building a pipeline.
• Provide excellent service to clients and apply effective troubleshooting techniques under pressure.
• Proactively improve performance through coaching and feedback provided by CTTI management, and provide feedback to enhance marketing efforts and increase lead generation and conversion.
• Commit to working long hours, including weekends and weekdays during events.
• Quickly and effectively learn and administer products, enabling the teaching of these products to clients.

Requirements

• High school diploma or general education degree (GED) required
• 1 year of relevant experience in an office environment
• Proficient in Microsoft Office
• Strong phone skills
• Demonstrated ability to read, write, and speak English
• Comfortable multitasking and prioritizing tasks without guidance
• Excellent interpersonal skills
• Punctual with strong attendance history
• Clear, effective communicator verbally and in writing with the ability to be persuasive
• Demonstrated ability to work productively with counterparts in a cross-functional capacity
• Must be able to respond quickly in an environment of changing priorities
• Ability to effectively prioritize and manage your time to address multiple responsibilities in a fast-paced, professional environment.
• Positive, team-oriented attitude

Cardone Enterprises is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Hours : Monday through Friday 9am-6pm