Job Description
Job Description
Job description
We are looking for a schedule coordinator / dispatcher to add to our NYC team of customer focused, team driven professionals.
The primary role of the schedule coordinator / dispatcher is to ensure that inspectors daily schedules run efficiently and that we meet client needs in a timely and professional manner.
The schedule coordinator / dispatcher's goal is to provide exceptional service by skillfully evaluating each customer call for severity needs and concerns and couple them with the appropriate field staff according to skill set and location.
This position must effectively communicate with inspectors and customers on any day-to-day situation that arises to ensure a steady process in a busy environment.
Job Duties :
- Schedule and coordinate all inspections.
- Proactively plan, forecast, and dispatch inspections.
- Accurately dispatches the required Inspector with the correct skill level for the service call minimizing unnecessary costs and building customer confidence
- Communicates the status of the service call to the customer while it is in progress and follows up with the customer after the service call has been completed
- Determine best course of action, using discretion and judgment to ensure all inspector and client concerns are dealt with in a timely manner to enhance client satisfaction and retention
- Works closely with various departments to provide administrative tracking support
- Makes recommendations to improve and strengthen the Customer experience
- Works cohesively with various departments to support and promote multiple business solutions
- In addition to the Dispatch duties this position will perform a variety of administrative and clerical tasks as requested
Requirements :
- Strong ability to multi-task in a fast-paced environment.
- Maintain an effective working relationship with employees, customers, and industry partners
- Highly organized and detail oriented with exceptional follow-through ability
- Highly motivated, self-starter who is flexible and has a positive attitude
Job Type : Full-time
Pay Range : $60,000- $65,000 per year
Benefits :
- Dental insurance
- Medical Insurance
- 401k
- Paid time off
- Vision insurance
Schedule :
- 8 hour shift
- Monday to Friday
Experience :
Project management : 1 year (Preferred)
Ability to Commute :
Work Location : In person, Midtown Manhattan
Dispatcher
Dispatchers for Full-Time Position!!. The Dispatcher functions primarily as a call-taker telecommunicator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources. The Dispatcher will offer pre-arrival instructions as indic...
Dispatcher
HIRING IMMEDIATELY: DISPATCHERS. We are an Amazon Delivery Service Partner looking for smart, motivated, and hardworking dispatchers in Maspeth, NY! If you enjoy solving problems and putting smiles on customers’ faces. Dispatcher Job Responsibilities (include, but are not limited to):. ...
Medical Dispatcher
InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, ca...
Patient Transport Dispatcher-BronxCare Health System
The Dispatcher is responsible for responding to inbound calls and requests for service needs by allocating the proper resources to facilitate the transport of goods and services. ...
Workforce Scheduler/Dispatcher
Workforce Scheduler/Dispatcher. Possess a minimum of two (2) years of work experience as a workforce administrator, workforce scheduler, or dispatcher. ...
Security Dispatcher (Prior Experience Required)
Guardian Security Services is seeking highly motivated personnel to work as a dispatcher in our Downtown Manhattan office. We encourage all our Dispatchers to think outside the box and challenge the “that’s what we’ve always done” approach. ...
Dispatcher
Healthcare HealthTech Government Municipalities NonProfits Legal Public AccountingFood and more.We are proactively building a data bank foropportunities in these fields.By applying you ensure ourrecruiters can quickly match you with suitable roles when theyarise.Receiveand prioritize emergency calls...
Quality Transportation Dispatcher
Now Hiring a Dispatcher Bronx, NY!. Dispatcher Experience and Skills Required:. ...
Access A Ride Paratransit Dispatcher- GVCII
At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line. Dispatcher Experience and Skills ...
School Bus Dispatcher - Brooklyn Office
About the School Bus Dispatcher Position. Once comfortable enough to handle daily tasks and assignments, you will be well on your way to becoming a part of the most reliable dispatchers in the New York State school bus industry. ...