Server Support

Celebrating 20 years since first opening its doors in London, Zuma is sophisticated twist on the traditional Japanese Izakaya style of informal eating and drinking.

Co-founded by Rainer Becker and Arjun Waney in 2002, Zuma has 15 venues globally and 9 seasonal locations.

Featuring modern Japanese cuisine that is authentic but not traditional. The menu showcases a variety of dishes from its three kitchens : the main kitchen, the sushi counter and the robata grill.

Zuma Miami, located in the heart of downtown, brings chef Rainer Becker’s internationally acclaimed style of modern Japanese izakaya dining from the robata grill and kitchen to its flagship US location.

Zuma offers a comprehensive benefits package that reflects our commitment to taking great care of our team members. Here’s a summary of the fantastic benefits you can expect as part of the Zuma family :

• Health Benefits : Comprehensive Medical, Dental, and Vision insurance to ensure your well-being.
• Paid Time Off : Start with 10 days of PTO per year to relax and recharge.
• Career Growth : Take advantage of opportunities to grow your career with Zuma at our locations globally, including in the US, Europe, the Middle East, and Asia.
• Global Experience : Work alongside a team with extensive global hospitality and culinary experience, offering you invaluable learning and growth opportunities.
• Family Meals : Enjoy complimentary daily family meals at our restaurant.
• Dining Discounts : Receive a 50% discount on dining at Zuma, so you can savor our culinary delights even off the clock.
• Referral Bonus Program : Earn bonuses for referring talented friends and colleagues to join our team.

POSITION

PURPOSE :

Attending to both the food production

requirements of the kitchen and the dining requirements of guests seated in the

dining room. Assist Servers in clearing

and setting up tables, as well as accommodating the guests during their dining

experience.

ESSENTIAL

FUNCTIONS AND BASIC DUTIES :

Provide friendly, courteous and efficient service to

all guests with

making eye contact, smiling and maintaining proper posture.

Presents food to guests according to the

restaurant’s guidelines, and keeps runner stations stocked with supplies.

Set and clear

tables in accordance to Company standards in an enthusiastic and

professional manner .

Serve water while safely transporting

items to and from the kitchen areas.

• Stations stocked with supplies.
• Assists in keeping the restaurant clean

throughout the shift. Completes

opening and closing duties, as well as periodic deep cleaning duties.

Has a thorough understanding of the

restaurant’s products.

Complete opening and closing side work

as well as maintain a well-stocked side station area.

Works

as a member of the restaurant team.

Interacts with service crew in a positive manner. Assists

others whenever needed.

Anticipate and service the guest’s needs

before requests are made.

Follow proper time and attendance and

uniform procedures.