Schedule : 7am-3 : 30pm every week for 18 weeks + 1 Th full day of training on EPIC
This Patient Experience Representative is 100% in office and will be responsible for :
- Patient Encounter Management : Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounter
- Check In / Check Out : Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians / supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial Counseling
- Administrative : Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededAdmin Support for Admissions, Discharges, and TransfersReconciliation of Patient Charts during admissions and dischargesUpdating and reconciling the Patient Monitoring System upon admission, discharges, and transfers.
To qualify, you must have :
- A high school level of education, Bachelor's Degree preferred
- Prior customer service or administrative experience preferred
- The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations
- The ability to work with diverse internal and external constituencies
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes.
Experience the benefits of passion and teamwork.
Registered Nurse, Medical Surgical - Neuro/Stroke/Special Pathogens Unit, 36 Hours (Days/Nights w/ Every Other Weekend/Holiday)
Position: Staff NurseDept: Medical Surgical - Neuro/Stroke/Infectious Diseases (SPU)Schedule: 36 Hours (Days/Nights / Every Other Weekend/Holiday)ABOUT THE Medical Surgical/7 West DEPARTMENT AT BOSTON MEDICAL CENTER:7 West is a 38-bed medical unit caring for patients on the Neurology and Stroke team...
Patient Care Associate - Night Shift - Stroke Unit
Patient Care Associate - Night Shift - Stroke Unit - ( 3297950 ). Patients are prepared for meals, assisting when appropriate to meet patients’ need. Patient rounds are performed regularly, and call lights are answered promptly to meet patients’ needs. Recent experience and/or training in clinical p...
Patient Care Associate, Evening/Night shift rotating, every other weekend
Job Description - Patient Care Associate, Evening/Night shift rotating, every other weekend (3302742). Patient Care Associate, Evening/Night shift rotating, every other weekend-(3302742). Patients are prepared for meals, assisting when appropriate to meet patients’ need. Patient rounds are performed...
Patient Care Associate - Night Shift - Stroke Unit
Patient Care Associate - Night Shift - Stroke Unit -(3297950). Patients are prepared for meals, assisting when appropriate to meet patients’ need. Patient rounds are performed regularly, and call lights are answered promptly to meet patients’ needs. Recent experience and/or training in clinical pati...
Patient Care Associate - Night Shift - Stroke Unit
Job Description - Patient Care Associate - Night Shift - Stroke Unit (3297950). Patient Care Associate - Night Shift - Stroke Unit -(3297950). Patients are prepared for meals, assisting when appropriate to meet patients’ need. Patient rounds are performed regularly, and call lights are answered prom...
Patient Experience Representative: Part time Weekend Days
This Patient Experience Representative is 100% in office and will be responsible for:. Prior customer service or administrative experience preferred. Experience the benefits of passion and teamwork. ...
Patient Care Associate -Vent Unit- Eve shift
Patient Care Associate -Vent Unit- Eve shift-(3296415). Patients are prepared for meals, assisting when appropriate to meet patients’ need. Patient rounds are performed regularly, and call lights are answered promptly to meet patients’ needs. Recent experience and/or training in clinical patient car...
Administrative Patient Experience Rep (hybrid) Plastic & Oral Surgery
The Patient Experience Representative. Dental administrative and/or general medical surgical scheduling experience a plus. Preparing charts for physician’s clinics and checking patients in for various appointments. Organizing all patient information, including verifying insurance and obtaining requi...
Patient Care Associate - CNA - 36 Hour Day Shift - Cardiac Unit
Job Description - Patient Care Associate - CNA - 36 Hour Day Shift - Cardiac Unit (3296524). Patient Care Associate - CNA - 36 Hour Day Shift - Cardiac Unit -(3296524). Patients are prepared for meals, assisting when appropriate to meet patients’ need. Patient rounds are performed regularly, and cal...
Patient Experience Rep I- Colorectal and Pelvic Malformation Center
Monitors clinic activity to ensure the best patient experience. May prepare rooms for examinations and provides assistance to patients according to established procedures and instructions. Communicates with clinicians and/or supervisors and routes patients/visitors to maintain efficient daily patien...