Customer Service Representative

LHH
Orlando, Florida
$20 an hour
Permanent

LHH Recruitment Solutions is seeking a Patient Access Specialist for a contract to hire position in Orlando, FL . This is for a Pharmaceutical Solutions Company with an excellent reputation.

Job Duties :

Help patients get access to the medications and therapies that they need.

Ensure cases move through the process as required.

Conduct benefit investigations for patients by making outbound phone call to payors to verify patient insurance benefit information.

Navigate complex reimbursement barriers and seek resources to overcome the barriers.

Verify patient specific benefits and document specifics including coverage, cost share and access / provider options.

Identify any coverage restrictions and details on how to expedite patient access.

Document and initiate prior authorization process and claims appeals.

Requirements :

3 to 5 years of experience interacting with healthcare providers in regards to health insurance plan requirement.

Pharmacy background / call center.

Exposure to enrollment, pre-assessment & benefits' processes.

Excellent verbal communication skills and grammar.

Employment Type : Contract to Hire; Potential to go remote after 90-120 days onsite.

Connect with a recruitment specialist today, by submitting your resume via the Apply button.

Pay Details : $ per hour

Search managed by : Sarah Harvey

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

30+ days ago
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