Strategy and Organization Development Communications Specialist

COMPANY OVERVIEW :

ASI Government provides government leaders with the expertise they need to navigate acquisition and organizational challenges so they can make an impact and achieve their goals.

For over 25 years, ASI has transformed the way government does business, impacting over 70 government agencies across the civilian, defense, and intelligence communities.

Do you thrive on creating unique and impactful value for Federal clients? Are you passionate about partnering with clients and collaborating to create solutions?

Do you enjoy the opportunity to drive change that impacts our nation? We are looking for smart, curious, driven individuals to join us in partnering with our client to help them solve some of the nation's most challenging problems.

ASI Government serves as a trusted adviser to government leaders seeking improved performance, enhanced organization effectiveness, and strategic change.

ASI is actively seeking a Strategy / Communications Specialist who will assist a team in customer experience strategy for our federal client.

Objectives :

Communications and Strategy- Lead all communications / marketing efforts for a Federal agency's CX program and initiatives.

Specific activities may include :

• Develop targeted messaging to convey the program's impact and success in keeping with agency / program guidelines and priorities to internal and external stakeholders.
• Develop and maintain a communications strategy to highlight achievements and effectively communicate progress
• Execute the overall communications strategy (internally and externally).
• Manage the process of developing and delivering contractual deliverables including quarterly and annual reports / action plans / briefings / memos.
• Work alongside team members in helping all stakeholders better understand and communicate program needs / objectives to target audiences.
• Develop materials including memos, PowerPoints, fact sheets, case studies, articles brochures, briefing books, reports, and other forms of internal and external communications, and manage clearance processes.
• Follow communications protocols as agreed upon with client and ASI leadership team, including receiving approvals for outreach and deliverables.
• Ensure program materials are branded correctly and consistently in keeping with client standards and branding guidelines.
• Survey Design, Administration, and Analysis - Work with a team conducting root cause analysis and action planning, leveraging a range of data collection methods (e.

g., targeted surveys, focus groups, interviews) for the design, development, and deployment of customer satisfaction and / or employee surveys and initiatives

• Presentation / Meeting Facilitation - Support high-quality meeting design and facilitation, creating collaborative, open, and transparent forums for leadership and staff to identify opportunities for improvement of program processes
• Business Process Management and Improvement Support - Provide support for improving processes, policies, and guidance. This may include the development of job aids, procedures, concept of operations, web-based publications and guidance and communication plans

POSITION REQUIREMENTS :

• Ability to obtain and / or possess favorable DHS fitness determination
• BA / BS degree
• Client-facing experience to include leading communications and strategy, leading follow-up with clients on next steps, and writing crisp and clear client communications
• 7 years of management consulting experience; 3 years of strategy and / or communications experience
• Demonstrated ability to unpack and communicate complex concepts simply with a range of stakeholders and sectors
• Experience designing and implementing communications and strategy for federal customers
• Experience participating in business development and practice expansion
• Excellent knowledge of Microsoft Word, Excel, and PowerPoint; proficiency with Prezi, Visio or other graphic arts and desktop publishing software a plus
• Excellent interpersonal skills and a strong team player
• Excellent written and oral communication skills
• Ability to produce various informational products occasionally under tight deadlines

CLEARANCE REQUIREMENTS : Ability to obtain and / or possess favorable Department of Homeland Security Public Trust

• Manageable workload with a great client who already is familiar with the team and works with others who love the company
• High-impact, high-visibility client work - an exciting opportunity to positively impact all travelers in and outside the US
• High-energy / high-impact team providing opportunities to advance strategy, organization development, communications, and management consulting skill set
• Opportunity to help grow Strategy and Organization Development / Customer Experience practice and lots of opportunity for growth with this particular client
• Opportunity to work and learn from seasoned Strategy and Organization Development consultants

LOCATION : 90% Remote with the ability to be onsite for meetings as needed in Springfield, VA

DESIRED START DATE : 7 / 30 / 2024

Equal Opportunity : ASI Government is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.

To view the EEO Is the Law Poster, click here.

E-Verify : ASI Government participates in E-Verify, a service of DHS and SSA. See the E-Verify Notice and Learn About your Right to Work here and here.

ASI is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process please send an email to HR redacted or call redacted and let us know the nature of your request.